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Categories & Tags do not get synced on post save but on bulk sync #3949

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goaround opened this issue Jul 19, 2024 · 11 comments
Open
1 task done

Categories & Tags do not get synced on post save but on bulk sync #3949

goaround opened this issue Jul 19, 2024 · 11 comments
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@goaround
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Describe your question

Hi,

I have a strange behavior on my production site, which I unfortunately can't reproduce locally.

Categories and tags of a post do not get synced if a post is saved. But if I run a bulk sync, they get synced. Other custom taxonomies get synced as they should be, but not the build in categories and tags...

Really strange, and I don't know where I should look anymore. Do you have any idea what could trigger this behavior?

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@burhandodhy
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Hi goaround,

My guess is that there may be an issue on the server. Have you checked the server logs? Does the behavior remain the same when you update the post using the WP-CLI command?

Regards,
Burhan

@goaround
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If I update the post using the WP-CLI the category and tags get synced. Only on a post update not...

@felipeelia
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@goaround You'll have to debug the query being sent to Elasticsearch when a post is saved. To do that, install our Debug Add-On, go to ElasticPress > Query Log, and set it to log all queries, but only in the REST API context:

image

Then, go to a post, make a change to it, and save it. Going back to the Query Log page, you'll see a new request in the list. Disable Query Log (don't keep it running on production environments) and give a look at the "Query Body" of the request. That should contain all tax info, and point you to what could be going wrong.

If you want, feel free to share the Request Info with us too, and we can try to help you debugging it further.

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It has been 3 days since more information was requested from you in this issue and we have not heard back. This issue is now marked as stale and will be closed in 3 days, but if you have more information to add then please comment and the issue will stay open.

@github-actions github-actions bot added the stale label Jul 30, 2024
@goaround
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Hi @felipeelia,

I just checked the logs. I just removed some personal informations from the author and the post content to keep it short.

Here on a post change:

{
	"post_id":278243,
	"ID":278243,
	"post_author":{
	   "raw":"",
	   "login":"",
	   "display_name":"",
	   "id":11
	},
	"post_date":"2024-07-30 08:23:33",
	"post_date_gmt":"2024-07-30 06:23:33",
	"post_title":"Mexiko-Stadt ab 1.294\u20ac in der Aeromexico Business Class von Madrid",
	"post_excerpt":"",
	"post_content_filtered":"",
	"post_content":"",
	"post_status":"publish",
	"post_name":"mexiko-stadt-aeromexico-business-class-offerte",
	"post_modified":"2024-07-30 09:09:09",
	"post_modified_gmt":"2024-07-30 07:09:09",
	"post_parent":0,
	"post_type":"deal",
	"post_mime_type":"",
	"permalink":"https:\/\/travel-dealz.de\/deal\/mexiko-stadt-aeromexico-business-class-offerte\/",
	"terms":{
	   "airline":[
		  {
			 "term_id":2828,
			 "slug":"aeromexico",
			 "name":"Aeromexico",
			 "parent":1831,
			 "term_taxonomy_id":2841,
			 "term_order":0,
			 "facet":"{\"term_id\":2828,\"slug\":\"aeromexico\",\"name\":\"Aeromexico\",\"parent\":1831,\"term_taxonomy_id\":2841,\"term_order\":0}"
		  },
		  {
			 "term_id":1831,
			 "slug":"skyteam",
			 "name":"SkyTeam",
			 "parent":0,
			 "term_taxonomy_id":1846,
			 "term_order":0,
			 "facet":"{\"term_id\":1831,\"slug\":\"skyteam\",\"name\":\"SkyTeam\",\"parent\":0,\"term_taxonomy_id\":1846,\"term_order\":0}"
		  },
		  {
			 "term_id":40036,
			 "slug":"ita-airways",
			 "name":"ITA Airways",
			 "parent":1831,
			 "term_taxonomy_id":40049,
			 "term_order":0,
			 "facet":"{\"term_id\":40036,\"slug\":\"ita-airways\",\"name\":\"ITA Airways\",\"parent\":1831,\"term_taxonomy_id\":40049,\"term_order\":0}"
		  },
		  {
			 "term_id":362,
			 "slug":"klm",
			 "name":"KLM",
			 "parent":1831,
			 "term_taxonomy_id":367,
			 "term_order":0,
			 "facet":"{\"term_id\":362,\"slug\":\"klm\",\"name\":\"KLM\",\"parent\":1831,\"term_taxonomy_id\":367,\"term_order\":0}"
		  }
	   ],
	   "region":[
		  {
			 "term_id":19080,
			 "slug":"all",
			 "name":"All",
			 "parent":0,
			 "term_taxonomy_id":19093,
			 "term_order":0,
			 "facet":"{\"term_id\":19080,\"slug\":\"all\",\"name\":\"All\",\"parent\":0,\"term_taxonomy_id\":19093,\"term_order\":0}"
		  }
	   ],
	   "destinations":[
		  {
			 "term_id":2398,
			 "slug":"mexiko-stadt",
			 "name":"Mexiko-Stadt",
			 "parent":1106,
			 "term_taxonomy_id":2423,
			 "term_order":0,
			 "facet":"{\"term_id\":2398,\"slug\":\"mexiko-stadt\",\"name\":\"Mexiko-Stadt\",\"parent\":1106,\"term_taxonomy_id\":2423,\"term_order\":0}"
		  },
		  {
			 "term_id":1106,
			 "slug":"mexiko",
			 "name":"Mexiko",
			 "parent":653,
			 "term_taxonomy_id":1116,
			 "term_order":0,
			 "facet":"{\"term_id\":1106,\"slug\":\"mexiko\",\"name\":\"Mexiko\",\"parent\":653,\"term_taxonomy_id\":1116,\"term_order\":0}"
		  },
		  {
			 "term_id":653,
			 "slug":"nordamerika",
			 "name":"Nordamerika",
			 "parent":2683,
			 "term_taxonomy_id":662,
			 "term_order":0,
			 "facet":"{\"term_id\":653,\"slug\":\"nordamerika\",\"name\":\"Nordamerika\",\"parent\":2683,\"term_taxonomy_id\":662,\"term_order\":0}"
		  },
		  {
			 "term_id":2683,
			 "slug":"amerika",
			 "name":"Amerika",
			 "parent":0,
			 "term_taxonomy_id":2696,
			 "term_order":0,
			 "facet":"{\"term_id\":2683,\"slug\":\"amerika\",\"name\":\"Amerika\",\"parent\":0,\"term_taxonomy_id\":2696,\"term_order\":0}"
		  }
	   ],
	   "origins":[
		  {
			 "term_id":3145,
			 "slug":"madrid-mad",
			 "name":"Madrid",
			 "parent":3144,
			 "term_taxonomy_id":3158,
			 "term_order":0,
			 "facet":"{\"term_id\":3145,\"slug\":\"madrid-mad\",\"name\":\"Madrid\",\"parent\":3144,\"term_taxonomy_id\":3158,\"term_order\":0}"
		  },
		  {
			 "term_id":3144,
			 "slug":"spanien",
			 "name":"Spanien",
			 "parent":0,
			 "term_taxonomy_id":3157,
			 "term_order":0,
			 "facet":"{\"term_id\":3144,\"slug\":\"spanien\",\"name\":\"Spanien\",\"parent\":0,\"term_taxonomy_id\":3157,\"term_order\":0}"
		  }
	   ],
	   "period":[
		  {
			 "term_id":19097,
			 "slug":"november",
			 "name":"November",
			 "parent":0,
			 "term_taxonomy_id":19110,
			 "term_order":0,
			 "facet":"{\"term_id\":19097,\"slug\":\"november\",\"name\":\"November\",\"parent\":0,\"term_taxonomy_id\":19110,\"term_order\":0}"
		  },
		  {
			 "term_id":19098,
			 "slug":"dezember",
			 "name":"Dezember",
			 "parent":0,
			 "term_taxonomy_id":19111,
			 "term_order":0,
			 "facet":"{\"term_id\":19098,\"slug\":\"dezember\",\"name\":\"Dezember\",\"parent\":0,\"term_taxonomy_id\":19111,\"term_order\":0}"
		  },
		  {
			 "term_id":19084,
			 "slug":"januar",
			 "name":"Januar",
			 "parent":0,
			 "term_taxonomy_id":19097,
			 "term_order":0,
			 "facet":"{\"term_id\":19084,\"slug\":\"januar\",\"name\":\"Januar\",\"parent\":0,\"term_taxonomy_id\":19097,\"term_order\":0}"
		  },
		  {
			 "term_id":19085,
			 "slug":"februar",
			 "name":"Februar",
			 "parent":0,
			 "term_taxonomy_id":19098,
			 "term_order":0,
			 "facet":"{\"term_id\":19085,\"slug\":\"februar\",\"name\":\"Februar\",\"parent\":0,\"term_taxonomy_id\":19098,\"term_order\":0}"
		  },
		  {
			 "term_id":19086,
			 "slug":"maerz",
			 "name":"M\u00e4rz",
			 "parent":0,
			 "term_taxonomy_id":19099,
			 "term_order":0,
			 "facet":"{\"term_id\":19086,\"slug\":\"maerz\",\"name\":\"M\\u00e4rz\",\"parent\":0,\"term_taxonomy_id\":19099,\"term_order\":0}"
		  },
		  {
			 "term_id":19087,
			 "slug":"april",
			 "name":"April",
			 "parent":0,
			 "term_taxonomy_id":19100,
			 "term_order":0,
			 "facet":"{\"term_id\":19087,\"slug\":\"april\",\"name\":\"April\",\"parent\":0,\"term_taxonomy_id\":19100,\"term_order\":0}"
		  },
		  {
			 "term_id":19089,
			 "slug":"mai",
			 "name":"Mai",
			 "parent":0,
			 "term_taxonomy_id":19102,
			 "term_order":0,
			 "facet":"{\"term_id\":19089,\"slug\":\"mai\",\"name\":\"Mai\",\"parent\":0,\"term_taxonomy_id\":19102,\"term_order\":0}"
		  }
	   ]
	},
	"meta":{
	   "ep_exclude_from_search":[
		  {
			 "value":"",
			 "raw":"",
			 "boolean":false
		  }
	   ],
	   "hreflang-en":[
		  {
			 "value":"https:\/\/travel-dealz.com\/wp\/wp-admin\/post.php?post=49118&action=edit",
			 "raw":"https:\/\/travel-dealz.com\/wp\/wp-admin\/post.php?post=49118&action=edit",
			 "boolean":"",
			 "date":"1971-01-01",
			 "datetime":"1971-01-01 00:00:01",
			 "time":"00:00:01"
		  }
	   ]
	},
	"date_terms":{
	   "year":2024,
	   "month":7,
	   "week":31,
	   "dayofyear":211,
	   "day":30,
	   "dayofweek":2,
	   "dayofweek_iso":2,
	   "hour":8,
	   "minute":23,
	   "second":33,
	   "m":202407
	},
	"comment_count":6,
	"comment_status":"open",
	"ping_status":"closed",
	"menu_order":0,
	"guid":"https:\/\/travel-dealz.de\/?post_type=deal&p=278243",
	"thumbnail":{
	   "ID":298818,
	   "src":"https:\/\/travel-dealz.de\/app\/uploads\/sites\/2\/Aeromexico-150x150.jpg",
	   "width":150,
	   "height":150,
	   "alt":"Aeromexico"
	},
	"term_suggest":[
	   "Aeromexico",
	   "SkyTeam",
	   "ITA Airways",
	   "KLM",
	   "All",
	   "Mexiko-Stadt",
	   "Mexiko",
	   "Nordamerika",
	   "Amerika",
	   "Madrid",
	   "Spanien",
	   "November",
	   "Dezember",
	   "Januar",
	   "Februar",
	   "M\u00e4rz",
	   "April",
	   "Mai"
	]
 }

And here if I run the bulk sync on the settings page but just for the one post:

{
	"post_id":278243,
	"ID":278243,
	"post_author":{
	   "raw":"",
	   "login":"",
	   "display_name":"",
	   "id":11
	},
	"post_date":"2024-07-30 08:23:33",
	"post_date_gmt":"2024-07-30 06:23:33",
	"post_title":"Mexiko-Stadt ab 1.294\u20ac in der Aeromexico Business Class von Madrid",
	"post_excerpt":"",
	"post_content_filtered":"",
	"post_content":"",
	"post_status":"publish",
	"post_name":"mexiko-stadt-aeromexico-business-class-offerte",
	"post_modified":"2024-07-30 09:09:09",
	"post_modified_gmt":"2024-07-30 07:09:09",
	"post_parent":0,
	"post_type":"deal",
	"post_mime_type":"",
	"permalink":"https:\/\/travel-dealz.de\/deal\/mexiko-stadt-aeromexico-business-class-offerte\/",
	"terms":{
	   "category":[
		  {
			 "term_id":884,
			 "slug":"business-class",
			 "name":"Business Class",
			 "parent":24,
			 "term_taxonomy_id":1768,
			 "term_order":0,
			 "facet":"{\"term_id\":884,\"slug\":\"business-class\",\"name\":\"Business Class\",\"parent\":24,\"term_taxonomy_id\":1768,\"term_order\":0}"
		  },
		  {
			 "term_id":24,
			 "slug":"fluge",
			 "name":"Fl\u00fcge",
			 "parent":0,
			 "term_taxonomy_id":24,
			 "term_order":0,
			 "facet":"{\"term_id\":24,\"slug\":\"fluge\",\"name\":\"Fl\\u00fcge\",\"parent\":0,\"term_taxonomy_id\":24,\"term_order\":0}"
		  }
	   ],
	   "airline":[
		  {
			 "term_id":2828,
			 "slug":"aeromexico",
			 "name":"Aeromexico",
			 "parent":1831,
			 "term_taxonomy_id":2841,
			 "term_order":0,
			 "facet":"{\"term_id\":2828,\"slug\":\"aeromexico\",\"name\":\"Aeromexico\",\"parent\":1831,\"term_taxonomy_id\":2841,\"term_order\":0}"
		  },
		  {
			 "term_id":1831,
			 "slug":"skyteam",
			 "name":"SkyTeam",
			 "parent":0,
			 "term_taxonomy_id":1846,
			 "term_order":0,
			 "facet":"{\"term_id\":1831,\"slug\":\"skyteam\",\"name\":\"SkyTeam\",\"parent\":0,\"term_taxonomy_id\":1846,\"term_order\":0}"
		  },
		  {
			 "term_id":40036,
			 "slug":"ita-airways",
			 "name":"ITA Airways",
			 "parent":1831,
			 "term_taxonomy_id":40049,
			 "term_order":0,
			 "facet":"{\"term_id\":40036,\"slug\":\"ita-airways\",\"name\":\"ITA Airways\",\"parent\":1831,\"term_taxonomy_id\":40049,\"term_order\":0}"
		  },
		  {
			 "term_id":362,
			 "slug":"klm",
			 "name":"KLM",
			 "parent":1831,
			 "term_taxonomy_id":367,
			 "term_order":0,
			 "facet":"{\"term_id\":362,\"slug\":\"klm\",\"name\":\"KLM\",\"parent\":1831,\"term_taxonomy_id\":367,\"term_order\":0}"
		  }
	   ],
	   "region":[
		  {
			 "term_id":19080,
			 "slug":"all",
			 "name":"All",
			 "parent":0,
			 "term_taxonomy_id":19093,
			 "term_order":0,
			 "facet":"{\"term_id\":19080,\"slug\":\"all\",\"name\":\"All\",\"parent\":0,\"term_taxonomy_id\":19093,\"term_order\":0}"
		  }
	   ],
	   "destinations":[
		  {
			 "term_id":2398,
			 "slug":"mexiko-stadt",
			 "name":"Mexiko-Stadt",
			 "parent":1106,
			 "term_taxonomy_id":2423,
			 "term_order":0,
			 "facet":"{\"term_id\":2398,\"slug\":\"mexiko-stadt\",\"name\":\"Mexiko-Stadt\",\"parent\":1106,\"term_taxonomy_id\":2423,\"term_order\":0}"
		  },
		  {
			 "term_id":1106,
			 "slug":"mexiko",
			 "name":"Mexiko",
			 "parent":653,
			 "term_taxonomy_id":1116,
			 "term_order":0,
			 "facet":"{\"term_id\":1106,\"slug\":\"mexiko\",\"name\":\"Mexiko\",\"parent\":653,\"term_taxonomy_id\":1116,\"term_order\":0}"
		  },
		  {
			 "term_id":653,
			 "slug":"nordamerika",
			 "name":"Nordamerika",
			 "parent":2683,
			 "term_taxonomy_id":662,
			 "term_order":0,
			 "facet":"{\"term_id\":653,\"slug\":\"nordamerika\",\"name\":\"Nordamerika\",\"parent\":2683,\"term_taxonomy_id\":662,\"term_order\":0}"
		  },
		  {
			 "term_id":2683,
			 "slug":"amerika",
			 "name":"Amerika",
			 "parent":0,
			 "term_taxonomy_id":2696,
			 "term_order":0,
			 "facet":"{\"term_id\":2683,\"slug\":\"amerika\",\"name\":\"Amerika\",\"parent\":0,\"term_taxonomy_id\":2696,\"term_order\":0}"
		  }
	   ],
	   "origins":[
		  {
			 "term_id":3145,
			 "slug":"madrid-mad",
			 "name":"Madrid",
			 "parent":3144,
			 "term_taxonomy_id":3158,
			 "term_order":0,
			 "facet":"{\"term_id\":3145,\"slug\":\"madrid-mad\",\"name\":\"Madrid\",\"parent\":3144,\"term_taxonomy_id\":3158,\"term_order\":0}"
		  },
		  {
			 "term_id":3144,
			 "slug":"spanien",
			 "name":"Spanien",
			 "parent":0,
			 "term_taxonomy_id":3157,
			 "term_order":0,
			 "facet":"{\"term_id\":3144,\"slug\":\"spanien\",\"name\":\"Spanien\",\"parent\":0,\"term_taxonomy_id\":3157,\"term_order\":0}"
		  }
	   ],
	   "period":[
		  {
			 "term_id":19087,
			 "slug":"april",
			 "name":"April",
			 "parent":0,
			 "term_taxonomy_id":19100,
			 "term_order":0,
			 "facet":"{\"term_id\":19087,\"slug\":\"april\",\"name\":\"April\",\"parent\":0,\"term_taxonomy_id\":19100,\"term_order\":0}"
		  },
		  {
			 "term_id":19098,
			 "slug":"dezember",
			 "name":"Dezember",
			 "parent":0,
			 "term_taxonomy_id":19111,
			 "term_order":0,
			 "facet":"{\"term_id\":19098,\"slug\":\"dezember\",\"name\":\"Dezember\",\"parent\":0,\"term_taxonomy_id\":19111,\"term_order\":0}"
		  },
		  {
			 "term_id":19085,
			 "slug":"februar",
			 "name":"Februar",
			 "parent":0,
			 "term_taxonomy_id":19098,
			 "term_order":0,
			 "facet":"{\"term_id\":19085,\"slug\":\"februar\",\"name\":\"Februar\",\"parent\":0,\"term_taxonomy_id\":19098,\"term_order\":0}"
		  },
		  {
			 "term_id":19084,
			 "slug":"januar",
			 "name":"Januar",
			 "parent":0,
			 "term_taxonomy_id":19097,
			 "term_order":0,
			 "facet":"{\"term_id\":19084,\"slug\":\"januar\",\"name\":\"Januar\",\"parent\":0,\"term_taxonomy_id\":19097,\"term_order\":0}"
		  },
		  {
			 "term_id":19089,
			 "slug":"mai",
			 "name":"Mai",
			 "parent":0,
			 "term_taxonomy_id":19102,
			 "term_order":0,
			 "facet":"{\"term_id\":19089,\"slug\":\"mai\",\"name\":\"Mai\",\"parent\":0,\"term_taxonomy_id\":19102,\"term_order\":0}"
		  },
		  {
			 "term_id":19086,
			 "slug":"maerz",
			 "name":"M\u00e4rz",
			 "parent":0,
			 "term_taxonomy_id":19099,
			 "term_order":0,
			 "facet":"{\"term_id\":19086,\"slug\":\"maerz\",\"name\":\"M\\u00e4rz\",\"parent\":0,\"term_taxonomy_id\":19099,\"term_order\":0}"
		  },
		  {
			 "term_id":19097,
			 "slug":"november",
			 "name":"November",
			 "parent":0,
			 "term_taxonomy_id":19110,
			 "term_order":0,
			 "facet":"{\"term_id\":19097,\"slug\":\"november\",\"name\":\"November\",\"parent\":0,\"term_taxonomy_id\":19110,\"term_order\":0}"
		  }
	   ]
	},
	"meta":{
	   "ep_exclude_from_search":[
		  {
			 "value":"",
			 "raw":"",
			 "boolean":false
		  }
	   ],
	   "hreflang-en":[
		  {
			 "value":"https:\/\/travel-dealz.com\/deal\/mexico-city-e1259-aeromexico-business-class-from-madrid\/",
			 "raw":"https:\/\/travel-dealz.com\/deal\/mexico-city-e1259-aeromexico-business-class-from-madrid\/",
			 "boolean":"",
			 "date":"1971-01-01",
			 "datetime":"1971-01-01 00:00:01",
			 "time":"00:00:01"
		  }
	   ]
	},
	"date_terms":{
	   "year":2024,
	   "month":7,
	   "week":31,
	   "dayofyear":211,
	   "day":30,
	   "dayofweek":2,
	   "dayofweek_iso":2,
	   "hour":8,
	   "minute":23,
	   "second":33,
	   "m":202407
	},
	"comment_count":6,
	"comment_status":"open",
	"ping_status":"closed",
	"menu_order":0,
	"guid":"https:\/\/travel-dealz.de\/?post_type=deal&p=278243",
	"thumbnail":{
	   "ID":298818,
	   "src":"https:\/\/travel-dealz.com\/app\/uploads\/sites\/2\/Aeromexico-150x150.jpg",
	   "width":150,
	   "height":150,
	   "alt":"Aeromexico"
	},
	"term_suggest":[
	   "Business Class",
	   "Fl\u00fcge",
	   "Aeromexico",
	   "SkyTeam",
	   "ITA Airways",
	   "KLM",
	   "All",
	   "Mexiko-Stadt",
	   "Mexiko",
	   "Nordamerika",
	   "Amerika",
	   "Madrid",
	   "Spanien",
	   "April",
	   "Dezember",
	   "Februar",
	   "Januar",
	   "Mai",
	   "M\u00e4rz",
	   "November"
	]
 }

As you can see, the "category" is missing on post save but present on the bulk sync...

@github-actions github-actions bot removed the stale label Jul 31, 2024
@gwhitehead
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I noticed the same thing where as categories for posts were not indexed and the category page showed "No Post Results". Did a manual resync of the "post" post type and it then started working again.

@felipeelia
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Member

@goaround thanks for sharing the logs. I suspect this could be related to the point in the code where you are (1) registering that deal post type or (2) where you are adding the taxonomies to that CPT.

ElasticPress goes through these methods to figure out which taxonomies should be indexed with a post:

  1. ElasticPress\Indexable\Post\Post::prepare_document()
  2. ElasticPress\Indexable\Post\Post::prepare_terms()
  3. ElasticPress\Indexable\Post\Post::get_indexable_post_taxonomies()

Any chance you can debug that get_indexable_post_taxonomies() method, checking if the category taxonomy is returned in the first get_object_taxonomies() call? And if it is, can you please check if it is discarded during that foreach loop right by the end of the method? Thanks

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github-actions bot commented Aug 6, 2024

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goaround commented Aug 6, 2024

Hi @felipeelia,

I checked get_indexable_post_taxonomies(), prepare_terms(), prepare_document() on save and all contains the category and post_tags

But I noticed one more thing: There are always two sync requests to Elasticsearch: 1. with context admin and the 2. with context rest. The first with content admin does not contain the categories and post_tags and the 2. with context rest contains all categories and post_tags.

Any idea why there are two requests? Is this normal?

## Queries info ##
Hi @felipeelia,

I checked get_indexable_post_taxonomies(), prepare_terms(), prepare_document() on save and all contains the category and post_tags

But I noticed one more thing: There are always two sync requests to Elasticsearch: 1. with context admin and the 2. with context rest. The first with content admin does not contain the categories and post_tags and the 2. with context rest contains all categories and post_tags

## Queries info ##

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@github-actions github-actions bot removed the stale label Aug 7, 2024
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@github-actions github-actions bot added the stale label Aug 11, 2024
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