diff --git a/Repository/TicketRepository.php b/Repository/TicketRepository.php
index 56f1dd084..a7a5c0952 100644
--- a/Repository/TicketRepository.php
+++ b/Repository/TicketRepository.php
@@ -156,9 +156,9 @@ public function getAllCustomerTickets(ParameterBag $obj = null, $container, $act
             if(!in_array($key,$this->safeFields)) {
                 if(isset($data['search']) && $key == 'search') {
                     $qb->andwhere("t.subject LIKE :subject OR a.email LIKE :agentName OR t.id LIKE :ticketId");
-                    $qb->setParameter('subject', '%'.urldecode($value).'%');
-                    $qb->setParameter('agentName', '%'.urldecode($value).'%');
-                    $qb->setParameter('ticketId', '%'.urldecode($value).'%');
+                    $qb->setParameter('subject', '%'.urldecode(trim($value)).'%');
+                    $qb->setParameter('agentName', '%'.urldecode(trim($value)).'%');
+                    $qb->setParameter('ticketId', '%'.urldecode(trim($value)).'%');
                 } elseif($key == 'status') {
                     $qb->andwhere('t.status = '.intval($value));
                 }
@@ -216,7 +216,7 @@ public function getAllCustomerTickets(ParameterBag $obj = null, $container, $act
         }
 
         $json['tickets'] = $data;
-
+        
         $json['pagination'] = $paginationData;
 
         return $json;