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Even if a user knows about https://github.com/Alovoa/alovoa-expo/, it isn't always obvious whether an issue is from back end or from app.alovoa.com UI (e.g. "doesn't open - whether UI doesn't display it or back end hasn't sent the data?) or from alovoa.com - I bet you'll have a hard time explaining the difference between alovoa.com and app.alovoa.com to an average Joe
Not every Alovoa user has a github account, is willing to sign up or understands how it works, so those users will never open an issue
The text was updated successfully, but these errors were encountered:
a few of my bug reports on UI have been closed with:
And I've seen other user's report closed similarly.
I understand. But
Not many users will take the effort to re-report so their reports are lost
alovoa.com links to https://www.github.com/Alovoa/Alovoa/
alovoa.com doesn't link to https://github.com/Alovoa/alovoa-expo/
So a user might think all reports are to go to https://www.github.com/Alovoa/Alovoa/
Even if a user knows about https://github.com/Alovoa/alovoa-expo/, it isn't always obvious whether an issue is from back end or from app.alovoa.com UI (e.g. "doesn't open - whether UI doesn't display it or back end hasn't sent the data?) or from alovoa.com - I bet you'll have a hard time explaining the difference between alovoa.com and app.alovoa.com to an average Joe
Not every Alovoa user has a github account, is willing to sign up or understands how it works, so those users will never open an issue
The text was updated successfully, but these errors were encountered: