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Post author not showing author display name, but instead [1] #79115

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aleone89 opened this issue Jul 7, 2023 · 5 comments
Closed

Post author not showing author display name, but instead [1] #79115

aleone89 opened this issue Jul 7, 2023 · 5 comments
Labels
Navigation [Platform] Simple [Pri] High Address as soon as possible after BLOCKER issues [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts Triaged To be used when issues have been triaged. [Type] Bug User Report This issue was created following a WordPress customer report

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@aleone89
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aleone89 commented Jul 7, 2023

Quick summary

The post author on an individual blog post is not displaying the author display name, but instead: "[1]"

Steps to reproduce

  1. Visit site eg: https://aidenbentonmusic.com/2021/05/04/how-to-practice-effectively/
  2. View post on homepage or click through to set posts page.
  3. Click on a blog post.
  4. Look at the meta data of the post (author, post, tags...etc.)

What you expected to happen

I expected to see the author name.

What actually happened

I didn't see the author name, instead just [1]

Impact

All

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

Simple

Logs or notes

Reported here: https://wordpress.com/forums/topic/post-author-not-displaying-properly/#post-3969893

Checked sites:

@aleone89 aleone89 added [Type] Bug Navigation User Report This issue was created following a WordPress customer report Needs triage Ticket needs to be triaged labels Jul 7, 2023
@github-actions github-actions bot added [Platform] Simple [Pri] High Address as soon as possible after BLOCKER issues [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts labels Jul 7, 2023
@karenroldan
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📌 REPRODUCTION RESULTS

  • Tested on Simple – Replicated
  • Tested on Atomic – Could Not Replicate

📌 FINDINGS/SCREENSHOTS/VIDEO

  • The issue can only be replicated in classic themes.

Tested on Simple - Twenty Nineteen
6WAQQA.png

Tested on Simple - TT3
HuJNZ5.png

📌 ACTIONS

  • Assigned to OTHER
  • Added to ‘HE Cross-repo Watchlist’ project board

📌 Message to Author

@karenroldan karenroldan added Triaged To be used when issues have been triaged. and removed Needs triage Ticket needs to be triaged labels Jul 7, 2023
@kingsleyinfo
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Reported here: 6510028-zd-woothemes and 6510001-zd-woothemes

@github-actions
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github-actions bot commented Jul 7, 2023

Support References

This comment is automatically generated. Please do not edit it.

  • 6510028-zen
  • 6510001-zen
  • 6511381-zen
  • 6510524-zen

@mgozdis
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mgozdis commented Jul 7, 2023

Additional user reports:
6511381-zd-woothemes
6510524-zd-woothemes

@noahtallen
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This should be resolved now -- I viewed the sites mentioned in the issue, and Author names show up as expected in blog posts and comments.

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Labels
Navigation [Platform] Simple [Pri] High Address as soon as possible after BLOCKER issues [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts Triaged To be used when issues have been triaged. [Type] Bug User Report This issue was created following a WordPress customer report
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