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Backing out of a WordPress import brings you into the main onboarding flow. #98572

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StevenDufresne opened this issue Jan 20, 2025 · 2 comments · May be fixed by #99443
Open

Backing out of a WordPress import brings you into the main onboarding flow. #98572

StevenDufresne opened this issue Jan 20, 2025 · 2 comments · May be fixed by #99443
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@gabrielcaires
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[Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. [Feature] Importing & Exporting All import and export tools and flows. Needs triage Ticket needs to be triaged [Pri] Normal Schedule for the next available opportuinity. [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Escalated to Product Ambassadors [Status] In Progress [Type] Bug When a feature is broken and / or not performing as intended

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@StevenDufresne
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Context and steps to reproduce

Similar to: #92693

If you click back out of the Import flow, you end up in the main onboarding flow.

Screen.Capture.on.2025-01-20.at.11-14-56.mp4

Site owner impact

More than 60% of the total website/platform users

Severity

Moderate

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

No response

Platform

No response
@StevenDufresne StevenDufresne added [Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. [Feature] Importing & Exporting All import and export tools and flows. [Product] WordPress.com All features accessible on and related to WordPress.com. [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Jan 20, 2025
@github-actions github-actions bot added [Status] Escalated to Product Ambassadors [Pri] High Address as soon as possible after BLOCKER issues labels Jan 20, 2025
@jartes
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jartes commented Jan 20, 2025

📌 REPRODUCTION RESULTS

  • Tested on Simple – Replicated

📌 FINDINGS/SCREENSHOTS/VIDEO
In my case, I started the import flow from a Simple site with a Premium plan.

📌 ACTIONS

  • Triaged
  • Lowered priority from High to Normal.

FYI @Automattic/serenity I've added this issue to your board. Thank you!

@jartes jartes moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 20, 2025
@jartes jartes added [Pri] Normal Schedule for the next available opportuinity. and removed [Pri] High Address as soon as possible after BLOCKER issues labels Jan 20, 2025
@StevenDufresne StevenDufresne self-assigned this Feb 6, 2025
@StevenDufresne StevenDufresne mentioned this issue Feb 6, 2025
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@StevenDufresne StevenDufresne linked a pull request Feb 7, 2025 that will close this issue
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@StevenDufresne
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@gabrielcaires 👋

As mentioned in #99396, I opened a fix for this in #99443. It should fix the problem identified here.

However, there is still one issue remaining with this flow when you hit this screen which doesn't use the same base file for user routing:

Image

In order to solve that based on the approach in #99396, we'll need to update getFinalImporterUrl to use the new function. I opened a second PR #99444, to refactor it so we can pass in more params.

Let me know if this a good approach seeing that your more familiar with the code. Thanks!

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@gabrielcaires gabrielcaires

Labels
[Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. [Feature] Importing & Exporting All import and export tools and flows. Needs triage Ticket needs to be triaged [Pri] Normal Schedule for the next available opportuinity. [Product] WordPress.com All features accessible on and related to WordPress.com. [Status] Escalated to Product Ambassadors [Status] In Progress [Type] Bug When a feature is broken and / or not performing as intended
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Automattic Prioritization: The One Board ™
Status: Triaged
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Development

Successfully merging a pull request may close this issue.

Persist the query params for migration flow to user navigation issue. Automattic/wp-calypso
3 participants
@gabrielcaires @jartes @StevenDufresne