diff --git a/content/blocks/difficult-workplace-conversations/readme.md b/content/blocks/difficult-workplace-conversations/readme.md index feaca90..69fb518 100644 --- a/content/blocks/difficult-workplace-conversations/readme.md +++ b/content/blocks/difficult-workplace-conversations/readme.md @@ -10,8 +10,8 @@ skills: - Problem Solving - Teamwork objectives: - - To identify and practice the steps to form a constructive response to - workplace conflict situations. + - Practice having a difficult workplace conversation by focusing on a common + goal, actively listening to others’ perspectives and avoiding assumptions time: 60 prep: Do the prep. introduction: Having difficult conversations is part of work life as well and is