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Order track&trace postnl points to incorrect country #255

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1 of 11 tasks
Lotte-Verheyden opened this issue Jul 17, 2023 · 1 comment
Closed
1 of 11 tasks

Order track&trace postnl points to incorrect country #255

Lotte-Verheyden opened this issue Jul 17, 2023 · 1 comment
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bug 🐛 Something isn't working

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@Lotte-Verheyden
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Duplicates ❌

  • I have searched the existing issues

Libraries

  • Vitamin Web UI Kit
  • Vitamin Android UI Kit
  • Vitamin iOS UI Kit
  • Vitamin Icons
  • Vitamin Assets
  • Vitamin Core theme (Light mode)
  • Vitamin Core theme (Dark mode)
  • Vitamin Base colors palette
  • Vitamin Extras kit
  • Not related to one Figma library

Current behavior 😯

When ordering something from the webshop, there is a "track my order" button. This opens a new tab to the website of the delivery partner, in this case PostNL, with a URL of the following format:
https://jouw.postnl.nl/track-and-trace/--
The parcel ID and region code were correct, but the country code said "NL", while it should have been "BE". As a result, the track&trace page said "parcel not found". When manually changing the URL to BE, it found the parcel.

Expected behavior 🤔

When a something is ordered to Belgium, the URL to the delivery partner contains "BE" instead of "NL".

Context 🔦

No response

Screenshots / Videos 📸

Scherm­afbeelding 2023-07-17 om 09 49 59 Scherm­afbeelding 2023-07-17 om 09 50 22 Scherm­afbeelding 2023-07-17 om 09 50 47
@Lotte-Verheyden Lotte-Verheyden added the bug 🐛 Something isn't working label Jul 17, 2023
@lauthieb
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Hello, sorry but you are there in the Design System repository which is not related to e-commerce.
Can you please contact the belgium support to understand how you can report this bug, please?
Thank you.

@lauthieb lauthieb closed this as not planned Won't fix, can't repro, duplicate, stale Jul 24, 2023
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