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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8"/>
<title>Resume - Michael Cummings - Software Developer</title>
<link href="css/reset.css" rel="stylesheet"/>
<link href="css/text.css" rel="stylesheet"/>
<link href="css/960.css" rel="stylesheet"/>
<link href="css/resume.css" rel="stylesheet"/>
<link href="css/print.css" media="print" rel="stylesheet"/>
<link href="css/test.css" rel="stylesheet">
</head>
<body class="container_12 grid_12">
<article class="software_developer">
<header class="contact">
<div class="vcard" id="hcard-michael-g-cummings">
<h1 class="fn n">
<span class="given-name">Michael</span>
<span class="additional-name">G.</span>
<span class="family-name">Cummings</span>
</h1>
<hr/>
<p>
<span class="grid_3 email"><a href="mailto:dragonrun1@gmail.com">dragonrun1@gmail.com</a></span>
<span class="grid_3 tel">509-593-9743</span>
<span class="grid_3 url"><a href="https://github.com/Dragonrun1">github.com/Dragonrun1</a></span>
<span class="grid_3 adr">
<span class="locality">Walla Walla</span>, <span class="region">WA</span>
</span>
</p>
</div>
</header>
<section class="job">
<h2>Software Developer - Programmer</h2>
<p>
Detail-oriented programmer with strong modular and object-oriented programming skills. Well-versed in all
phases of the software development lifecycle acquired during the management of my own open-source software
projects that can be found at the above given GitHub address as well as contributing to other open and
closed source software projects.
Skilled at improving existing software as well as creating new software solutions.
Experienced in traditional, test-driven, and behaviour-driven software development processes.
Good at asking the right questions to identify client needs and find solutions to their existing issues.
</p>
</section>
<section class="summary">
<h2>Technical Knowledge</h2>
<dl>
<dt>Programming Languages:</dt>
<dd class="prefix_1">PHP, SQL, JavaScript, HTML5, CSS3, XML, SVG, C, C++, C#, Java, Rust</dd>
<dt>Development Tools:</dt>
<dd class="prefix_1">JetBrains IntelliJ, Visual Studio, Notepad++</dd>
<dt>Systems:</dt>
<dd class="prefix_1">Windows, Linux</dd>
</dl>
</section>
<section class="education">
<h2> Education and Training </h2>
<dl>
<dt class="course_title">Software Design (Studying for AAS) -
<span class="vcard">
<span class="fn org">Walla Walla Community College</span>,
<span class="adr">
<span class="locality">Walla Walla</span>, <span class="region">WA</span>
</span>
</span>
<span class="time_frame">2017 - present</span>
</dt>
<dd class="prefix_1">This technical degree provides students an understanding of computer operating systems,
programming, databases, computer applications and hardware, and web apps in order to solve computer
related problems for a variety of business applications and web development.
Through the use of portfolio-based design, students will acquire the skills to begin immediate
employment involving technical responsibility for a web developer and computer related needs.
</dd>
<dt class="course_title">USAA Customer Service Representative -
<span class="vcard">
<span class="fn org">Sykes Enterprises, Inc</span>,
<span class="adr">
<span class="locality">Milton-Freewater</span>, <span class="region">OR</span>
</span>
</span>
<span class="time_frame">2010</span>
</dt>
<dd class="prefix_1">Training in providing customer, product, and technical support to member and third
party in regards to member's existing home equity loans and home equity lines of credit.
</dd>
<dt class="course_title">AT&T Receivables Management Agent -
<span class="vcard">
<span class="fn org">Sykes Enterprises, Inc</span>,
<span class="adr">
<span class="locality">Milton-Freewater</span>, <span class="region">OR</span>
</span>
</span>
<span class="time_frame">2009</span>
</dt>
<dd class="prefix_1">Agent training for call center handling customer issues related to their past due,
suspend, or canceled accounts, plus general customer service issues.
</dd>
<dt class="course_title">Airman Leadership School -
<span class="vcard">
<span class="fn org"><span class="organization-unit">Air University</span>,
<span class="organization-name">US Air Force</span></span>
</span>
<span class="time_frame">2004-2005</span>
</dt>
<dd class="prefix_1">An US Air Force program designed to develop airmen into effective front-line
supervisors.
</dd>
<dt class="course_title">Ground Radio Communication Journeyman -
<span class="vcard">
<span class="fn org"><span class="organization-unit">Air University</span>,
<span class="organization-name">US Air Force</span>
</span>
</span>
<span class="time_frame">2001-2002</span>
</dt>
<dd class="prefix_1">Career Development Course for Ground Radio Communication Apprentice.</dd>
<dt class="course_title">Ground Radio Communication Apprentice -
<span class="vcard">
<span class="fn org">
<span class="organization-name">US Air Force</span>,
</span>
<span class="adr">
<span class="locality">Keesler AFB</span>, <span class="region">MS</span>
</span>
</span>
<span class="time_frame">1998-1999</span>
</dt>
<dd class="prefix_1">Removes, repairs, installs, and troubleshoots VHF/UHF air service, HF, and land mobile
radios. Repair and adjust previously diagnosed malfunctions in radios using standard test equipment.
Proficient in the use of soldering equipment, multi-meters, oscilloscope, frequency counters, signal
generators, spectrum analyzers, etc.
</dd>
<dt class="course_title">M1 Armor Crewman -
<span class="vcard">
<span class="fn org">
<span class="organization-unit">RC Tank Commanders Course</span>,
<span class="organization-name">Army National Guard</span>,
</span>
<span class="adr">
<span class="locality">Gowen Field</span>, <span class="region">ID</span>
</span>
</span>
<span class="time_frame">1994</span>
</dt>
<dd class="prefix_1">Drives tank; loads and fires main gun; performs operator maintenance on turret,
weapons, controls and equipment and communication equipment.
Conducts operational checks; assists mechanics and makes minor repairs on tank turret and automotive
components.
</dd>
<dt class="course_title">Self-Propelled FA Turret Mechanic -
<span class="vcard">
<span class="fn org">
<span class="organization-unit">Field Artillery School</span>,
<span class="organization-name">US Army</span>,
</span>
<span class="adr">
<span class="locality">Ft. Sill</span>, <span class="region">OK</span>
</span>
</span>
<span class="time_frame">1989</span>
</dt>
<dd class="prefix_1">Repairs and adjusts previously diagnosed malfunctions of mechanical, electrical,
hydraulic systems; troubleshoots mechanical, electrical, hydraulic systems using hand tools and test
equipment.
</dd>
</dl>
</section>
<section class="experience">
<h2> Experience </h2>
<dl>
<dt class="job_title">Tutor -
<span class="vcard">
<span class="fn org">Walla Walla Community College</span>,
<span class="adr">
<span class="locality">Walla Walla</span>, <span class="region">WA</span>
</span>
</span>
<span class="time_frame">Apr 2018 - Jun 2019</span></dt>
<dd class="prefix_1">Built custom tutoring plans to motivate students and help them to better
understand class materials and assignments in their computer science classes which resulted in all of
them passing their courses.
<ul>
<li>Tutored student for CS-241 (JAVA) before even taking class myself</li>
<li>Tutored student for CS-140 (Javascript)</li>
<li>Tutored student for CS-110 (MS Office)</li>
</ul>
</dd>
<dt class="job_title">Men's Dorm Monitor - Resident Volunteer -
<span class="vcard">
<span class="fn org">Christian Aid Center</span>,
<span class="adr">
<span class="locality">Walla Walla</span>, <span class="region">WA</span>
</span>
</span>
<span class="time_frame">Oct 2017 - Sep 2018</span></dt>
<dd class="prefix_1">Responsible for handling the intake of homeless men into center's temporary housing,
insuring daily tasks assigned to residents are completed, administer drug and alcohol tests to residents
as directed by staff, check out residents, assure residents follow rules and have needed personal care
items and facility cleaning supplies.
Represent staff on weekends to residents, guests, and general public.
<ul>
<li>Performed duties with highest of standards which resulted in reduced staffing on weekend</li>
<li>Worked closely with staff to make improvements for residents</li>
</ul>
</dd>
<dt class="job_title">Dining Room Host - Volunteer -
<span class="vcard">
<span class="fn org">Christian Aid Center</span>,
<span class="adr">
<span class="locality">Walla Walla</span>, <span class="region">WA</span>
</span>
</span>
<span class="time_frame">Jun 2017 - Sep 2017</span></dt>
<dd class="prefix_1">Responsible for handling the daily sign-up of volunteers to clean up dining room and
insure they know how to perform jobs.
Make all required announcements from staff to guests.
Coordinate with kitchen staff, volunteers, and servers to ensure the smooth operation of the serving
line.
<ul>
<li>Spearheaded project to create new instructions and several new forms that allowing streamlining
of dining room processes
</li>
<li>Re-established better relationship with diners which increased the number of them volunteering
to cleanup to the point that I often had to turn down help
</li>
</ul>
</dd>
<dt class="job_title">Housekeeping - CWT -
<span class="vcard">
<span class="fn org">Veteran's Administration</span>,
<span class="adr">
<span class="locality">Walla Walla</span>, <span class="region">WA</span>
</span>
</span>
<span class="time_frame">Nov 2015 - May 2016</span></dt>
<dd class="prefix_1">
Responsible for daily, quarterly, and annual cleaning of the clean and dirty instrument
sterilization rooms and labs using requiring full protective gear and specialized processes.
Serviced, cleaned, emptied trash daily in patient rooms and bathrooms for one wing of a drug and alcohol
recovery unit.
Preformed complete floor to ceiling hospital quality sanitation after patient leaving to ready rooms for
new patients.
Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming common areas and dining room with
other housekeeping staff.
<ul>
<li>Insured lab and instrument sterilization rooms met or exceed state and federal sanitation
requirements for patient and worker safety
</li>
<li>Responsible for maintaining highest level of sanitation in patient occupied spaces</li>
</ul>
</dd>
<dt class="job_title">Home Equity Customer Service Representative -
<span class="vcard">
<span class="fn org">Sykes Enterprises, Inc</span>,
<span class="adr">
<span class="locality">Milton-Freewater</span>, <span class="region">OR</span>
</span>
</span>
<span class="time_frame">Apr 2010 - Mar 2014</span></dt>
<dd class="prefix_1">Responsible for handling routine and complex inquiries from bank customers and third
parties regarding customer's existing home equity loans and home equity lines of credit while insuring
all federal and per state regulations were followed.
<ul>
<li>Answered complex queries regarding title information on my calls without the need to refer
callers to loan officers, which resulted in less callbacks and better customer experience
</li>
<li>Was responsible for taking supervisor calls after regular business hours
</li>
</ul>
</dd>
<dt class="job_title">Cellular Receivables Management Agent -
<span class="vcard">
<span class="fn org">Sykes Enterprises, Inc</span>,
<span class="adr">
<span class="locality">Milton-Freewater</span>, <span class="region">OR</span>
</span>
</span>
<span class="time_frame">Jul 2009 - Jan 2010</span></dt>
<dd class="prefix_1">Responsible for handling customer issues related to their past due, suspended, or
cancelled accounts, plus general customer service billing issues.
Solving common phone issues for customers.
Activate and de-activate customers' phones and service options.
<ul>
<li>Developed excellent phone communication and de-escalation skills which provided a better
customer experience and prevented further call escalation
</li>
<li>Directed customers through troubleshooting and fixes for common issues with their phones</li>
</ul>
</dd>
<dt class="job_title">Ground Radio Communication Journeyman -
<span class="vcard">
<span class="fn org">Idaho Air National Guard</span>,
<span class="adr">
<span class="locality">Gowen Field</span>, <span class="region">ID</span>
</span>
</span>
<span class="time_frame">Aug 1998 - Aug 2007</span>
</dt>
<dd class="prefix_1">Removed, repaired, installed, and preformed troubleshooting VHF/UHF air service, HF,
and land mobile radios.
Repaired and adjusted previously diagnosed malfunctions in radios using test equipment.
<ul>
<li>While backfilling for deployed active-duty Airmen at Mountain Home AFB was able to clear up a
two-year maintenance backlog in 30 days with the help of another guardsman
</li>
<li>Worked with another technician to develop and got approved a new set of testing instructions
for air traffic radios that reduce the amount of test equipment needed and cut the adjustment
time required in half while still maintaining strict military and civilian regulatory
requirements
</li>
</ul>
</dd>
</dl>
</section>
<section class="awards">
<h2> Awards </h2>
<dl>
<dt>Programming:</dt>
<dd class="prefix_1">
<dl>
<dt><a href="https://www.phpclasses.org/browse/author/944277.html">PHPClasses</a></dt>
<dd><span>October 2016 Innovation Award Winner</span> - This award is an initiative meant to provide
recognition to the authors that contribute with the most innovating classes each month as voted
by the site users.
</dl>
</dd>
<dt>Academy:</dt>
<dd class="prefix_1">
<dl>
<dt><a href="https://www.wwcc.edu/">Walla Walla Community College</a></dt>
<dd><span>President's Honor Roll</span> - In recognition of outstanding academic achievement
(GPA greater than 3.85)
</dd>
<dd><span>Vice President's Honor Roll (twice)</span> - In recognition of outstanding academic
achievement
</dd>
<dt><a href="https://www.af.mil/">US Air Force</a></dt>
<dd><span>AETC Commander's Award</span> - In recognition as top graduate for superior academic
achievement and high standards of leadership, teamwork, and character (GPA 3.97 while performing
duties as class leader)
</dd>
<dd><span>Distinguished Graduate</span> - In recognition of outstanding academic achievement
(GPA greater than 3.8)
</dd>
</dl>
</dd>
<dt>Military:</dt>
<dd class="prefix_1">
<dl>
<dt><a href="https://www.124thfighterwing.ang.af.mil/">Idaho Air National Guard</a></dt>
<dd>
Humanitarian Service Medal,
Global War On Terrorism,
Armed Forces Reserve Medal with 1 device,
Air Reserve Meritorious Service Medal with 2 devices,
AF Longevity Service Award with 1 device,
Idaho Service Ribbon
</dd>
<dt><a href="https://www.oregonarmyguard.com/">Oregon Army National Guard</a></dt>
<dd>
Oregon Emergency Service Ribbon with Oak Leaf Cluster,
Oregon Service Ribbon,
Army Commendation Medal - Reserve
</dd>
<dt><a href="https://www.army.mil/">US Army</a></dt>
<dd>
Army Commendation Medal,
Army Achievement Medal with Oak Leaf Cluster,
Southwest Asia Service Medal with 3 devices (Desert Shield, Desert Storm, and Just Cause),
Army Service Ribbon,
Army Overseas Service Ribbon,
National Defense Service Medal,
Kuwait Liberation Medal - Saudi Arabia,
Kuwait Liberation Medal - Kuwait
</dd>
</dl>
</dd>
</dl>
</section>
</article>
</body>
</html>