diff --git a/src/libs/actions/Policy/Category.ts b/src/libs/actions/Policy/Category.ts
index f561dd9293cc..c342fe6eedb6 100644
--- a/src/libs/actions/Policy/Category.ts
+++ b/src/libs/actions/Policy/Category.ts
@@ -1041,7 +1041,7 @@ function setPolicyDistanceRatesDefaultCategory(policyID: string, currentCustomUn
     API.write(WRITE_COMMANDS.SET_POLICY_DISTANCE_RATES_DEFAULT_CATEGORY, params, {optimisticData, successData, failureData});
 }
 
-function downloadCategoriesCSV(policyID: string) {
+function downloadCategoriesCSV(policyID: string, onDownloadFailed: () => void) {
     const finalParameters = enhanceParameters(WRITE_COMMANDS.EXPORT_CATEGORIES_CSV, {
         policyID,
     });
@@ -1053,7 +1053,7 @@ function downloadCategoriesCSV(policyID: string) {
         formData.append(key, String(value));
     });
 
-    fileDownload(ApiUtils.getCommandURL({command: WRITE_COMMANDS.EXPORT_CATEGORIES_CSV}), fileName, '', false, formData, CONST.NETWORK.METHOD.POST);
+    fileDownload(ApiUtils.getCommandURL({command: WRITE_COMMANDS.EXPORT_CATEGORIES_CSV}), fileName, '', false, formData, CONST.NETWORK.METHOD.POST, onDownloadFailed);
 }
 
 function setWorkspaceCategoryDescriptionHint(policyID: string, categoryName: string, commentHint: string) {
diff --git a/src/libs/fileDownload/DownloadUtils.ts b/src/libs/fileDownload/DownloadUtils.ts
index a09b0aa38c75..4f0ce6ab0c92 100644
--- a/src/libs/fileDownload/DownloadUtils.ts
+++ b/src/libs/fileDownload/DownloadUtils.ts
@@ -53,7 +53,13 @@ const fetchFileDownload: FileDownload = (url, fileName, successMessage = '', sho
     };
 
     return fetch(url, fetchOptions)
-        .then((response) => response.blob())
+        .then((response) => {
+            const contentType = response.headers.get('content-type');
+            if (contentType === 'application/json' && fileName?.includes('.csv')) {
+                throw new Error();
+            }
+            return response.blob();
+        })
         .then((blob) => {
             // Create blob link to download
             const href = URL.createObjectURL(new Blob([blob]));
diff --git a/src/libs/fileDownload/index.android.ts b/src/libs/fileDownload/index.android.ts
index a1e81e47994d..8426e20a33f7 100644
--- a/src/libs/fileDownload/index.android.ts
+++ b/src/libs/fileDownload/index.android.ts
@@ -107,6 +107,10 @@ const postDownloadFile = (url: string, fileName?: string, formData?: FormData, o
             if (!response.ok) {
                 throw new Error('Failed to download file');
             }
+            const contentType = response.headers.get('content-type');
+            if (contentType === 'application/json' && fileName?.includes('.csv')) {
+                throw new Error();
+            }
             return response.text();
         })
         .then((fileData) => {
diff --git a/src/libs/fileDownload/index.desktop.ts b/src/libs/fileDownload/index.desktop.ts
index de000f61b41b..6a601a4af249 100644
--- a/src/libs/fileDownload/index.desktop.ts
+++ b/src/libs/fileDownload/index.desktop.ts
@@ -7,10 +7,10 @@ import type {FileDownload} from './types';
 /**
  * The function downloads an attachment on desktop platforms.
  */
-const fileDownload: FileDownload = (url, fileName, successMessage, shouldOpenExternalLink, formData, requestType) => {
+const fileDownload: FileDownload = (url, fileName, successMessage, shouldOpenExternalLink, formData, requestType, onDownloadFailed?: () => void) => {
     if (requestType === CONST.NETWORK.METHOD.POST) {
         window.electron.send(ELECTRON_EVENTS.DOWNLOAD);
-        return fetchFileDownload(url, fileName, successMessage, shouldOpenExternalLink, formData, requestType);
+        return fetchFileDownload(url, fileName, successMessage, shouldOpenExternalLink, formData, requestType, onDownloadFailed);
     }
 
     const options: Options = {
diff --git a/src/libs/fileDownload/index.ios.ts b/src/libs/fileDownload/index.ios.ts
index 1fff9fb998e6..fb2e1c2c146a 100644
--- a/src/libs/fileDownload/index.ios.ts
+++ b/src/libs/fileDownload/index.ios.ts
@@ -38,6 +38,10 @@ const postDownloadFile = (url: string, fileName?: string, formData?: FormData, o
             if (!response.ok) {
                 throw new Error('Failed to download file');
             }
+            const contentType = response.headers.get('content-type');
+            if (contentType === 'application/json' && fileName?.includes('.csv')) {
+                throw new Error();
+            }
             return response.text();
         })
         .then((fileData) => {
diff --git a/src/pages/workspace/categories/WorkspaceCategoriesPage.tsx b/src/pages/workspace/categories/WorkspaceCategoriesPage.tsx
index 35ff78adba00..340bd991c609 100644
--- a/src/pages/workspace/categories/WorkspaceCategoriesPage.tsx
+++ b/src/pages/workspace/categories/WorkspaceCategoriesPage.tsx
@@ -8,6 +8,7 @@ import Button from '@components/Button';
 import ButtonWithDropdownMenu from '@components/ButtonWithDropdownMenu';
 import type {DropdownOption} from '@components/ButtonWithDropdownMenu/types';
 import ConfirmModal from '@components/ConfirmModal';
+import DecisionModal from '@components/DecisionModal';
 import EmptyStateComponent from '@components/EmptyStateComponent';
 import HeaderWithBackButton from '@components/HeaderWithBackButton';
 import * as Expensicons from '@components/Icon/Expensicons';
@@ -55,13 +56,14 @@ type PolicyOption = ListItem & {
 type WorkspaceCategoriesPageProps = StackScreenProps<FullScreenNavigatorParamList, typeof SCREENS.WORKSPACE.CATEGORIES>;
 
 function WorkspaceCategoriesPage({route}: WorkspaceCategoriesPageProps) {
-    const {shouldUseNarrowLayout} = useResponsiveLayout();
+    const {shouldUseNarrowLayout, isSmallScreenWidth} = useResponsiveLayout();
     const {windowWidth} = useWindowDimensions();
     const styles = useThemeStyles();
     const theme = useTheme();
     const {translate} = useLocalize();
     const [isOfflineModalVisible, setIsOfflineModalVisible] = useState(false);
     const [selectedCategories, setSelectedCategories] = useState<Record<string, boolean>>({});
+    const [isDownloadFailureModalVisible, setIsDownloadFailureModalVisible] = useState(false);
     const [deleteCategoriesConfirmModalVisible, setDeleteCategoriesConfirmModalVisible] = useState(false);
     const isFocused = useIsFocused();
     const {environmentURL} = useEnvironment();
@@ -311,7 +313,9 @@ function WorkspaceCategoriesPage({route}: WorkspaceCategoriesPageProps) {
                     Navigation.navigate(ROUTES.WORKSPACE_CATEGORIES_IMPORT.getRoute(policyId));
                 },
             },
-            {
+        ];
+        if (hasVisibleCategories) {
+            menuItems.push({
                 icon: Expensicons.Download,
                 text: translate('spreadsheet.downloadCSV'),
                 onSelected: () => {
@@ -319,13 +323,17 @@ function WorkspaceCategoriesPage({route}: WorkspaceCategoriesPageProps) {
                         Modal.close(() => setIsOfflineModalVisible(true));
                         return;
                     }
-                    Category.downloadCategoriesCSV(policyId);
+                    Modal.close(() => {
+                        Category.downloadCategoriesCSV(policyId, () => {
+                            setIsDownloadFailureModalVisible(true);
+                        });
+                    });
                 },
-            },
-        ];
+            });
+        }
 
         return menuItems;
-    }, [policyId, translate, isOffline]);
+    }, [policyId, translate, isOffline, hasVisibleCategories]);
 
     const selectionModeHeader = selectionMode?.isEnabled && shouldUseNarrowLayout;
 
@@ -418,6 +426,15 @@ function WorkspaceCategoriesPage({route}: WorkspaceCategoriesPageProps) {
                     confirmText={translate('common.buttonConfirm')}
                     shouldShowCancelButton={false}
                 />
+                <DecisionModal
+                    title={translate('common.downloadFailedTitle')}
+                    prompt={translate('common.downloadFailedDescription')}
+                    isSmallScreenWidth={isSmallScreenWidth}
+                    onSecondOptionSubmit={() => setIsDownloadFailureModalVisible(false)}
+                    secondOptionText={translate('common.buttonConfirm')}
+                    isVisible={isDownloadFailureModalVisible}
+                    onClose={() => setIsDownloadFailureModalVisible(false)}
+                />
             </ScreenWrapper>
         </AccessOrNotFoundWrapper>
     );