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iOS - Chat - HEIC images are converted to JPG when sending to chat #13454

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kbecciv opened this issue Dec 9, 2022 · 4 comments
Closed

iOS - Chat - HEIC images are converted to JPG when sending to chat #13454

kbecciv opened this issue Dec 9, 2022 · 4 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@kbecciv
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kbecciv commented Dec 9, 2022

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Issue found when execute PR #13246

Action Performed:

1 . Go to Settings > Camera > Format > ensure that "high-efficiency" is enabled
2. Open the iOS app and login
3. Go to chat
4. Take a picture with the native iOS camera, ensuring that "live" photo is disabled
5. Tap the grey plus icon to the right of the chat input
6. Select a image from your camera roll (for iOS should be HEIC files by default)
7. Upload the image
8. Verify that the image is uploaded successfully

Expected Result:

Uploaded image should be HEIC format

Actual Result:

Uploaded image is converted to JPG

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • iOS

Version Number: 1.2.37.0

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5855569_13246_iOS.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@kbecciv kbecciv added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Dec 9, 2022
@melvin-bot
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melvin-bot bot commented Dec 9, 2022

Triggered auto assignment to @bfitzexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@s77rt
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s77rt commented Dec 9, 2022

HEIC images are converted to JPG because the server does not support HEIC files as far as I know
Also HEIC images are not widely supported as JPG

@sketchydroide
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Yeah, this seems like a feature, not bug, Otherwise other platforms would not be able to see the picture

@sketchydroide sketchydroide self-assigned this Dec 9, 2022
@sketchydroide
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closing

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