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[HOLD for payment 2023-03-31] [HOLD for payment 2023-03-28] Android - User is redirected to LHN instead of Concierge chat #16080

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kbecciv opened this issue Mar 17, 2023 · 20 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Internal Requires API changes or must be handled by Expensify staff

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@kbecciv
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kbecciv commented Mar 17, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Issue found when executing PR #15974

Action Performed:

  1. Launch the app
  2. Sign-in
  3. Click on a chat not Concierge chat (to ensure your last opened chat is not Concierge)
  4. Logout
  5. Open https://staging.new.expensify.com/concierge
  6. Sign-in the same account in step 1
  7. Verify that you will be redirected to the Concierge chat (not the last opened chat)

Expected Result:

User will be redirected to the Concierge chat (not the last opened chat)

Actual Result:

User is redirected to LHN instead of Concierge chat

Workaround:

Uknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.2.87.0

**Reproducible in staging?:**Yes

Reproducible in production?: n/a

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

15974.Android.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal team

Slack conversation:

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~0123826cb7fa885bf0
  • Upwork Job ID: 1643688211085590528
  • Last Price Increase: 2023-04-05
@kbecciv kbecciv added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Mar 17, 2023
@melvin-bot melvin-bot bot locked and limited conversation to collaborators Mar 17, 2023
@MelvinBot
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Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@MelvinBot
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Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@mallenexpensify
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Kicking the can as I'm near-certain there's another similar issue I was looking at today, couldn't find via a quick search though

@melvin-bot melvin-bot bot removed the Overdue label Mar 21, 2023
@marcochavezf marcochavezf self-assigned this Mar 21, 2023
@melvin-bot melvin-bot bot added the Reviewing Has a PR in review label Mar 21, 2023
@marcochavezf
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This is an uncovered edge case from #15974 and it's fixed in this PR.

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 labels Mar 21, 2023
@melvin-bot melvin-bot bot changed the title Android - User is redirected to LHN instead of Concierge chat [HOLD for payment 2023-03-28] Android - User is redirected to LHN instead of Concierge chat Mar 21, 2023
@melvin-bot melvin-bot bot unlocked this conversation Mar 21, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Mar 21, 2023
@MelvinBot
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Reviewing label has been removed, please complete the "BugZero Checklist".

@MelvinBot
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The solution for this issue has been 🚀 deployed to production 🚀 in version 1.2.87-1 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-03-28. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@MelvinBot
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BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@marcochavezf] The PR that introduced the bug has been identified. Link to the PR:
  • [@marcochavezf] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@marcochavezf] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@mallenexpensify] Determine if we should create a regression test for the bug.
  • [@marcochavezf] If we decide to create a regression test for the bug, please propose the regression test steps to the appropriate location to ensure the same bug will not reach production again.
  • [@mallenexpensify] Review the proposed regression test steps and location.
  • [@mallenexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@MelvinBot
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Looks like something related to react-navigation may have been mentioned in this issue discussion.

As a reminder, please make sure that all proposals are not workarounds and that any and all attempt to fix the issue holistically have been made before proceeding with a solution. Proposals to change our DeprecatedCustomActions.js files should not be accepted.

Feel free to drop a note in #expensify-open-source with any questions.

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Mar 24, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-03-28] Android - User is redirected to LHN instead of Concierge chat [HOLD for payment 2023-03-31] [HOLD for payment 2023-03-28] Android - User is redirected to LHN instead of Concierge chat Mar 24, 2023
@MelvinBot
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The solution for this issue has been 🚀 deployed to production 🚀 in version 1.2.88-2 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-03-31. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@MelvinBot
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MelvinBot commented Mar 24, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@marcochavezf] The PR that introduced the bug has been identified. Link to the PR: Same as in this PR, this was an uncovered case
  • [@marcochavezf] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment: N/A
  • [@marcochavezf] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion: N/A
  • [@mallenexpensify] Determine if we should create a regression test for this bug.
  • [@marcochavezf] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@mallenexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon: https://github.com/Expensify/Expensify/issues/272879

@melvin-bot melvin-bot bot removed the Weekly KSv2 label Mar 27, 2023
@melvin-bot melvin-bot bot added the Daily KSv2 label Mar 27, 2023
@marcochavezf
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Proposed regression test steps:

  1. Log out if you're already logged in
  2. Open https://new.expensify.com/concierge
  3. Sign-up with a new account
  4. Verify it navigates to the Concierge chat
  5. Sign-out, close the app / refresh the browser
  6. Open again https://new.expensify.com/concierge
  7. Sign-in with an existing account
  8. Verify again it navigates to the Concierge chat
  9. Log out, don't close the app
  10. Open again https://new.expensify.com/concierge
  11. Sign-in with an existing account
  12. Verify again it navigates to the Concierge chat

@mallenexpensify
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@thesahindia , are you due compensation? I see you did some reviewing of the PR but there wasn't a check next to your name so you weren't added to this issue.

Thanks for the regression test steps Marco, added here https://github.com/Expensify/Expensify/issues/272879

@melvin-bot melvin-bot bot added the Overdue label Apr 3, 2023
@MelvinBot
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@marcochavezf, @mallenexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

@thesahindia
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@thesahindia , are you due compensation?

Yes, I believe I am eligible.

I see you did some reviewing of the PR but there wasn't a check next to your name so you weren't added to this issue.

I reviewed the PR but I didn't approve it because I was confused about one test case so I was waiting for an answer here.

@marcochavezf
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@thesahindia , are you due compensation? I see you did some reviewing of the PR but there wasn't a check next to your name so you weren't added to this issue.

Hi @mallenexpensify, yeah @thesahindia is eligible for compensation in that PR. There was confusion about the proposed solution, but in the end that PR was merged and reviewed.

@melvin-bot melvin-bot bot removed the Overdue label Apr 5, 2023
@mallenexpensify mallenexpensify added the Internal Requires API changes or must be handled by Expensify staff label Apr 5, 2023
@MelvinBot
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Job added to Upwork: https://www.upwork.com/jobs/~0123826cb7fa885bf0

@MelvinBot
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Current assignee @thesahindia is eligible for the Internal assigner, not assigning anyone new.

@mallenexpensify
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Thanks @marcochavezf and @thesahindia , can you please accept the job and reply here once you have?
https://www.upwork.com/jobs/~0123826cb7fa885bf0

@thesahindia
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Accepted, thanks!

@mallenexpensify
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Paid, thanks @thesahindia

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