[HOLD for payment 2023-09-07] [HOLD for payment 2023-09-06] Chat - App crashes when returning online after sending message offline

[lanitochka17]

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Issue found when executing PR #25675

Action Performed:

1. Go to staging.new.expensify.com
2. Go offline
3. Send a message to any chat
4. Add a reply to the message
5. Go online

Expected Result:

App does not crash

Actual Result:

App crashes a while after going online

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.58-1

Reproducible in staging?: Yes

Reproducible in production?: No

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

20230829_110232.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal team

Slack conversation:

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[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @pecanoro (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[pecanoro]

[s-alves10]

This is a regression from this PR

[s-alves10]

Please check here

parentReportAction may have undefined value but the PR doesn't care about this

[pecanoro]

@s-alves10 yes, I know, I posted in the PR, it's definitely that line

[s-alves10]

@ginsuma can fix this shortly, I think

[melvin-bot]

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

[pecanoro]

@ginsuma seems offline so I think I am going to revert the PR and the contributor can handle it tomorrow when they come back online.

[luacmartins]

I think the real root cause is actually coming from the API - https://github.com/Expensify/Web-Expensify/pull/38626/files. ReconnectApp is returning an array instead of an object and the data in Onyx is messed up.

[luacmartins]

We reverted the offending PR. Removing the blocker label.

[chiragsalian]

Resolved on staging with a web-E CP. Closing issue. If it persists feel free to reopen.

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.58-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Revert "Fix different grayness levels on parent and child messages." #26211

If no regressions arise, payment will be issued on 2023-09-06. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

• External issue reporter
• Contributor that fixed the issue
• Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

• Merged PR within 3 business days of assignment - 50% bonus
• Merged PR more than 9 business days after assignment - 50% penalty

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.59-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Revert "Fix different grayness levels on parent and child messages." #26211

If no regressions arise, payment will be issued on 2023-09-07. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

• External issue reporter
• Contributor that fixed the issue
• Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

• Merged PR within 3 business days of assignment - 50% bonus
• Merged PR more than 9 business days after assignment - 50% penalty