[$1000] IPAD - LHN is missing in IPAD

[kbecciv]

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Action Performed:

1. Sign in to new expensify app on an iPad

Expected Result:

Able to use NewDot in IPAD

Actual Result:

LHN is missing in IPAD

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop
• IOS / IPAD

Version Number: 1.3.66-0
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

RPReplay_Final1693878600.2.MP4

IMG_0791.1.MP4

Expensify/Expensify Issue URL:
Issue reported by: @aswin-s
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1693878764944479

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~014f2b5dc76517b53d
• Upwork Job ID: 1701289201178431488
• Last Price Increase: 2023-09-25

[melvin-bot]

Triggered auto assignment to @zanyrenney (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[kbecciv]

QA team is able to reproduce it on modal: iPad Pro11 2nd gen/iPadOS 15.7

[zanyrenney]

Thanks! I don't have an iPad nor can I test this on Browserstack, so going to add the external label to move this forward.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~014f2b5dc76517b53d

[melvin-bot]

Current assignee @zanyrenney is eligible for the External assigner, not assigning anyone new.

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @aimane-chnaif (External)

[melvin-bot]

@zanyrenney, @aimane-chnaif Whoops! This issue is 2 days overdue. Let's get this updated quick!

[zanyrenney]

@aimane-chnaif what's the latest here? have you been able to test this on iPad?

[zanyrenney]

bump @aimane-chnaif ?

[aimane-chnaif]

We temporarily fixed orientation to portrait and forced all screen view to small screen size (programmatically) for appstore approval.
I think we should still fix broken layout on medium screen which is iPad, tablet's original size.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[zanyrenney]

@aimane-chnaif should we adjust the bounty here do you think?

[melvin-bot]

@zanyrenney @aimane-chnaif this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

Upwork job price has been updated to $1000

[zanyrenney]

added additional context and details for this one - https://expensify.slack.com/archives/C049HHMV9SM/p1695610964837529?thread_ts=1695610733.526209&cid=C049HHMV9SM

[aimane-chnaif]

This should be already fixed as we have disabled landscape configuration here #27016

@shubham1206agra it was temporary workaround for appstore approval.
We should still allow medium screen size what iPad has and fix broken layout.

[studentofcoding]

Can you share which iPad specifically we have this problem with? And I believe this is on Native Apps right? And not Dekstop app

[aimane-chnaif]

Can you share which iPad specifically we have this problem with? And I believe this is on Native Apps right? And not Dekstop app

All iPads. Also all android tablets

[zanyrenney]

Thanks. @aimane-chnaif what do we need to do to move ahead here?

[melvin-bot]

@zanyrenney @aimane-chnaif this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ and will need to go internal. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!

[zanyrenney]

bumped the slack thread - https://expensify.slack.com/archives/C049HHMV9SM/p1696236374230869?thread_ts=1695610733.526209&cid=C049HHMV9SM

[zanyrenney]

CLosing - as not supporting IPAD bugs - #26421 (comment)

[Julesssss]

I fully support dropping iPad support, but we should officially drop iPad support in the AppStore in that case to prevent downloads, as the app looks horrendous and is totally unusable.

[Julesssss]

WOW. Apple won't let us drop iPad support. This is going to cause us problems in the future, as they have already held releases due to broken iPad functionality...

[aimane-chnaif]

I suggest to enable landscape again (temporarily disabled in #27004) and let react-navigation experts (i.e. @adamgrzybowski) fix broken layout.

[Julesssss]

Started a Slack discussion here, as I don't think we can simply drop iPad support.