Bank account - The user is not seeing the connection flow view when selecting 'Connect online with Plaid

[lanitochka17]

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Version Number: 1.4.9.0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. Launch the app
2. Log in with any account
3. Set your avatar to custom avatar
4. Set your WS to custom avatar
5. Go to Expense report
6. Request Money

Expected Result:

The user is seeing the connection flow view when selecting 'Connect online with Plaid like in production

Actual Result:

The user is not seeing the connection flow view when selecting 'Connect online with Plaid

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6303731_1701900185183.Recording__5647.mp4

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[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @hayata-suenaga (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[lanitochka17]

Production:

Recording.5641.mp4

[shubham1206agra]

This is not a deploy blocker.
This is happening as the staging server uses sandbox token and production uses production token for plaid.
If you want the same UI, maybe check the plaid configuration from your side.

[hayata-suenaga]

confirming that Plaid flow doesn't work on the staging environment. After confirmation, we can close this issue.

[hayata-suenaga]

I think this is expected. closing the issue