Chat - Chat Page does not scroll to the bottom when receiving new message

[lanitochka17]

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Version Number: 1.4.24-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. Sign in on account A on web
2. Sign in on account B on another device
3. Account A and B should have previous conversation which is scrollable on the chat page
4. While chat is open on account A on web and is scrolled to the bottom send a message to account A from account B
5. Observe the chat page on account A

Expected Result:

The chat page should scroll down to the bottom to show the newly received comment

Actual Result:

The chat stays at the same position after new messages arrive

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• Windows: Chrome
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6337976_1704908450505.scrollbottom.mp4

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[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @marcaaron (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[situchan]

Seems like same root cause as #34240

[roryabraham]

agree, should be fixed by #34244

[marcaaron]

Think this one can be closed out now.