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[HOLD for payment 2024-06-13] [Xero] [QBO] Inconsistencies with Add and Delete actions after disconnecting Xero or QBO #42565

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trjExpensify opened this issue May 23, 2024 · 8 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@trjExpensify
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trjExpensify commented May 23, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number:
Reproducible in staging?: Y
Reproducible in production?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by:@trjExpensify
Slack conversation: https://expensify.slack.com/archives/C036QM0SLJK/p1716500227496579?thread_ts=1716238514.357639&cid=C036QM0SLJK

Action Performed:

  1. Create a workspace
  2. Connect to Xero
  3. Enable Taxes
  4. Sync the integration
  5. Verify Categories, Tags and Taxes are enabled and there are menu items for each in the LHN of the workspace settings
  6. Click into each of Categories, Tags and Taxes pages
  7. Verify you can't Add or Delete a value manually
  8. Disconnect from Xero
  9. Click into each of Categories, Tags and Taxes pages
  10. Observe the inconsistencies detailed in the "Actual results" section below
  11. Repeat the steps above but this time for QBO
  12. Refresh & sign-in/sign-out to verify there's no change and the bug is still present

Note: I've been using the latest Xero feature branch to test.

Expected Result:

After disconnecting from QBO or Xero you should be able to manually add or delete categories, tags and taxes.

Actual Result:

After disconnecting from Xero and QBO:

Xero
Can’t add categories (❌), but can delete them (✅).
Can’t add or delete tax rates (❌).
Can add or delete tags (✅).

QBO
Can’t add categories (❌), but can delete them (✅).
Can’t add or delete tax rates (❌).
Can add or delete tags (✅).

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?
None

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

2024-05-23_22-26-48.mp4

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Issue OwnerCurrent Issue Owner: @trjExpensify
@trjExpensify trjExpensify added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels May 23, 2024
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melvin-bot bot commented May 23, 2024

Current assignee @trjExpensify is eligible for the Bug assigner, not assigning anyone new.

@trjExpensify trjExpensify moved this to Release 1.5: XeroCon 2024 (June 12th) in [#whatsnext] #wave-collect May 23, 2024
@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Daily KSv2 Weekly KSv2 labels May 24, 2024
@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels Jun 6, 2024
@melvin-bot melvin-bot bot changed the title [Xero] [QBO] Inconsistencies with Add and Delete actions after disconnecting Xero or QBO [HOLD for payment 2024-06-13] [Xero] [QBO] Inconsistencies with Add and Delete actions after disconnecting Xero or QBO Jun 6, 2024
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jun 6, 2024
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melvin-bot bot commented Jun 6, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Jun 6, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.79-11 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-06-13. 🎊

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melvin-bot bot commented Jun 6, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@hayata-suenaga] The PR that introduced the bug has been identified. Link to the PR:
  • [@hayata-suenaga] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@hayata-suenaga] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@hayata-suenaga] Determine if we should create a regression test for this bug.
  • [@hayata-suenaga] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@trjExpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Jun 12, 2024
@trjExpensify
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Regression test won't be required here, @zanyrenney is adding them centrally for the Xero project.

Payment summary as follows:

Aimane, feel free to send a new dot request!

Closing! :)

@github-project-automation github-project-automation bot moved this from Release 1.5: XeroCon 2024 (June 12th) to Done in [#whatsnext] #wave-collect Jun 13, 2024
@aimane-chnaif
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@trjExpensify I am still using upwork. Can you please reopen and sort payment? Thanks

@trjExpensify
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Offer for $250 has been sent in Upwork.

@trjExpensify
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Paid!

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