[$250] Notification – Have no sound notification for message

[izarutskaya]

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Version Number: v9.0.6-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4710904
Email or phone of affected tester (no customers): ponikarchuks+1010724@gmail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Go to https://staging.new.expensify.com/
2. Log in as user A
3. Open chat with user B
4. As user B send message to user A
5. Notice that user A receive a notification

Expected Result:

Notification is with sound

Actual Result:

Notification is without sound

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6538637_1720679667689.Sound_notif.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~015271a1c4e784b95c
• Upwork Job ID: 1813278476392211020
• Last Price Increase: 2024-12-13

[melvin-bot]

Triggered auto assignment to @adelekennedy (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @NikkiWines (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[izarutskaya]

@adelekennedy FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[izarutskaya]

We think this issue might be related to the #vip-vsb

[NikkiWines]

Just tested with @Julesssss and we weren't able to reproduce this issue with the app either fully killed or just backgrounded so this needs reproduction

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~015271a1c4e784b95c

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @brunovjk (External)

[brunovjk]

Not overdue, waiting for re-test

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[Julesssss]

Awaiting retest

[adelekennedy]

still unable to reproduce - waiting for re-test

[melvin-bot]

@adelekennedy, @brunovjk Whoops! This issue is 2 days overdue. Let's get this updated quick!

[adelekennedy]

still pending the retest

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[IuliiaHerets]

QA team can reproduce this issue in the latest build v9.0.72-0

No.sound.mp4

[Julesssss]

QA team can reproduce this issue in the latest build v9.0.72-0

HI @IuliiaHerets, could you please create a new issue for this please? This issue was related to mobile notification sounds and the solution/bug is likely different this time.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[brunovjk]

@IuliiaHerets did you get a chance to create a new issue? Thank you very much.

[IuliiaHerets]

@brunovjk @Julesssss I did it #53700

[brunovjk]

Nice, can we close this one? @adelekennedy @IuliiaHerets @Julesssss

[IuliiaHerets]

Let me ask a team to recheck this one

[IuliiaHerets]

Tester cannot reproduce this issue anymore

Screenrecorder-2024-12-18-09-03-03-705.mp4

[Julesssss]

Excellent thank you