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iOS/ Android - Notification is not received if the app is backgrounded #7901

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kavimuru opened this issue Feb 24, 2022 · 6 comments
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@kavimuru
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Issue was found when executing #7633

Action Performed:

  1. Sign into the Android app with account A
  2. Sign in on web with account B
  3. Put the app in the background by going to the home screen, then locking your phone
  4. Send a message from account B to account A on web
  5. Tap the notification that should show up on you phone

Expected Result:

The notification that should show up on you phone

Actual Result:

The notification doesn't show up on phone.

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • iOS
  • Android

Version Number: 1.1.40-0
Reproducible in staging?: Y
Reproducible in production?: Y
Email or phone of affected tester (no customers): rybkina@gmail.com / Qwerty123
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:

Bug5468162_20220224_170012.mp4

Expensify/Expensify Issue URL:
Issue reported by: Applause
Slack conversation:

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@MelvinBot
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Triggered auto assignment to @timszot (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@timszot
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timszot commented Feb 25, 2022

@neil-marcellini tagging you in here since this relates to your recent PR.

@timszot
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timszot commented Feb 25, 2022

Actually, nevermind. This is a slight dupe of #6079 Let's keep the conversation there.

@timszot timszot closed this as completed Feb 25, 2022
@neil-marcellini
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Yep I agree, thanks Tim.

@kavimuru kavimuru reopened this Apr 7, 2022
@kavimuru
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kavimuru commented Apr 7, 2022

@timszot Still this issue is reproducible. We found when executing this PR #8353

Bug5523845_RPReplay_Final1649343427.mp4
Bug5523845_20220407_101224.mp4

@neil-marcellini
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@kavimuru thanks for the QA and the update. I'll link your comment on #6079, since this issue is a duplicate.

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