diff --git a/docs/articles/new-expensify/bank-accounts/Connect-a-Bank-Account.md b/docs/articles/new-expensify/bank-accounts/Connect-a-Bank-Account.md index 307641c9c605..a618c80f98ed 100644 --- a/docs/articles/new-expensify/bank-accounts/Connect-a-Bank-Account.md +++ b/docs/articles/new-expensify/bank-accounts/Connect-a-Bank-Account.md @@ -94,6 +94,14 @@ If you need to enable direct debits from your verified bank account, your bank w - The ACH CompanyIDs (1270239450, 4270239450 and 2270239450) - The ACH Originator Name (Expensify) +If using Expensify to process Bill payments, you'll also need to whitelist the ACH IDs from our partner [Stripe](https://support.stripe.com/questions/ach-direct-debit-company-ids-for-stripe?): +- The ACH CompanyIDs (1800948598 and 4270465600) +- The ACH Originator Name (Stripe Payments company) + +If using Expensify to process international reimbursements from your USD bank account, you'll also need to whitelist the ACH IDs from our partner CorPay: +- The ACH CompanyIDs (1522304924 and 2522304924) +- The ACH Originator Name (Cambridge Global Payments) + To request to unlock the bank account, go to **Settings > Workspaces > _Workspace Name_ > Bank account** and click **Fix.** This sends a request to our support team to review why the bank account was locked, who will send you a message to confirm that. Unlocking a bank account can take 4-5 business days to process, to allow for ACH processing time and clawback periods.