Possibly a proxy problem since 2.x.x (not fixed in 2.1.0)

[besstiolle]

Description

Hello everyone.

I'll try to be as explicit as possible in describing my problem. Don't hesitate to ask me for more information if necessary.

On a 1.9.2 installation with docker compose, everything works fine.

  jellyseerr:
    image: fallenbagel/jellyseerr:1.9.2
    container_name: jellyseerr
    environment:
    volumes:
      - ${DATA_DIR}/jellyseerr/config:/app/config
    ports:
      - 5055:5055
    restart: unless-stopped
    networks:
      - home
    deploy:
      resources:
        limits:
          memory: 300M
    labels:
      - traefik.enable=true
      - traefik.http.routers.jellyseerr.rule=Host(`catalogue.example.fr`)
      - traefik.http.routers.jellyseerr.entrypoints=websecure
      - traefik.http.routers.jellyseerr.tls=true
      - traefik.http.routers.jellyseerr.tls.certresolver=myResolver

Like others, I had a bug on the 2.x.x branch related to what seems to me to be the use of a proxy or reverse proxy.

#1031

But even though version 2.1.0 announces that the bug has been fixed 2 weeks ago, I'm still encountering what seems to me to be the bug in version 2.x.x.

It can't even resolve the jellyfin domain name anymore.

2024-11-23T19:45:37.003519270Z 2024-11-23T19:45:37.003Z [�[31merror�[39m][Jellyfin API]: Something went wrong while getting library content from the Jellyfin server {"error":"Connect Timeout Error (attempted address: jelly.example.fr:443, timeout: 10000ms)"}

As far as the interface is concerned, I've noticed a large number of errors equivalent to the impossibility of accessing the APIs

Reinstall version 1.9.2 to return to the functional case

Thanks in advance to all those who will look into my problem, and congratulations again to the developers of this wonderful tool!

Version

2.1.0

Steps to Reproduce

See the description.

Screenshots

No response

Logs

2024-11-23T19:26:28.027220787Z 
2024-11-23T19:26:28.027249506Z > jellyseerr@2.1.0 start /app
2024-11-23T19:26:28.027252779Z > NODE_ENV=production node dist/index.js
2024-11-23T19:26:28.027257137Z 
2024-11-23T19:26:29.918224248Z 2024-11-23T19:26:29.909Z [�[32minfo�[39m]: Commit Tag: $GIT_SHA 
2024-11-23T19:26:30.695728472Z 2024-11-23T19:26:30.695Z [�[32minfo�[39m]: Starting Overseerr version 2.1.0 
2024-11-23T19:26:31.495566729Z 2024-11-23T19:26:31.495Z [�[34mdebug�[39m][Settings Migrator]: Checking migration '0001_migrate_hostname.js'... 
2024-11-23T19:26:31.498512753Z 2024-11-23T19:26:31.498Z [�[34mdebug�[39m][Settings Migrator]: Checking migration '0002_migrate_apitokens.js'... 
2024-11-23T19:26:31.500221317Z 2024-11-23T19:26:31.500Z [�[34mdebug�[39m][Settings Migrator]: Checking migration '0003_emby_media_server_type.js'... 
2024-11-23T19:26:31.504974301Z 2024-11-23T19:26:31.504Z [�[32minfo�[39m][Notifications]: Registered notification agents 
2024-11-23T19:26:31.619828821Z 2024-11-23T19:26:31.619Z [�[32minfo�[39m][Jobs]: Scheduled jobs loaded 
2024-11-23T19:26:31.772517784Z 2024-11-23T19:26:31.772Z [�[32minfo�[39m][Server]: Server ready on port 5055 
2024-11-23T19:27:00.045772786Z 2024-11-23T19:27:00.045Z [�[34mdebug�[39m][Jobs]: Starting scheduled job: Download Sync 
2024-11-23T19:27:13.357198550Z 2024-11-23T19:27:13.356Z [�[32minfo�[39m][API]: Found matching Jellyfin user; updating user with Jellyfin {"ip":"192.168.xx.xx","jellyfinUsername":"bess"}
2024-11-23T19:27:24.175287761Z 2024-11-23T19:27:24.175Z [�[34mdebug�[39m][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch TV genres: fetch failed"}
2024-11-23T19:27:24.177910484Z 2024-11-23T19:27:24.177Z [�[34mdebug�[39m][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: fetch failed"}
2024-11-23T19:27:24.179414654Z 2024-11-23T19:27:24.179Z [�[34mdebug�[39m][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: fetch failed"}
2024-11-23T19:27:24.180772037Z 2024-11-23T19:27:24.180Z [�[34mdebug�[39m][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch movie genres: fetch failed"}
2024-11-23T19:27:24.674136318Z 2024-11-23T19:27:24.673Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"85"}
2024-11-23T19:27:24.676389292Z 2024-11-23T19:27:24.676Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"533535"}
2024-11-23T19:27:24.677698085Z 2024-11-23T19:27:24.677Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"105"}
2024-11-23T19:27:24.678900451Z 2024-11-23T19:27:24.678Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"84773"}
2024-11-23T19:27:24.680071212Z 2024-11-23T19:27:24.679Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"519182"}
2024-11-23T19:27:24.681276232Z 2024-11-23T19:27:24.681Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"106379"}
2024-11-23T19:27:24.682853299Z 2024-11-23T19:27:24.682Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"94997"}
2024-11-23T19:27:24.683830255Z 2024-11-23T19:27:24.683Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"1184918"}
2024-11-23T19:27:24.684764493Z 2024-11-23T19:27:24.684Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"329"}
2024-11-23T19:27:24.686278445Z 2024-11-23T19:27:24.686Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"120089"}
2024-11-23T19:27:24.687210902Z 2024-11-23T19:27:24.687Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"77"}
2024-11-23T19:27:32.672053269Z 2024-11-23T19:27:32.671Z [�[34mdebug�[39m][Image Cache]: Something went wrong caching image. {"errorMessage":"fetch failed"}
2024-11-23T19:27:32.673862449Z 2024-11-23T19:27:32.673Z [�[31merror�[39m]: Failed to proxy image {"imagePath":"/t/p/w300_and_h450_face/ihrRgRyXs5Ch73oulvtz2qWCZuT.jpg","errorMessage":"Failed to load image"}
2024-11-23T19:27:32.675992272Z 2024-11-23T19:27:32.675Z [�[34mdebug�[39m][Image Cache]: Something went wrong caching image. {"errorMessage":"fetch failed"}
2024-11-23T19:27:32.676578318Z 2024-11-23T19:27:32.676Z [�[31merror�[39m]: Failed to proxy image {"imagePath":"/t/p/w300_and_h450_face/zEnKur0VdoXaXEn7irmB7AgtFau.jpg","errorMessage":"Failed to load image"}
2024-11-23T19:27:32.678367552Z 2024-11-23T19:27:32.678Z [�[34mdebug�[39m][Image Cache]: Something went wrong caching image. {"errorMessage":"fetch failed"}
2024-11-23T19:27:32.678987902Z 2024-11-23T19:27:32.678Z [�[31merror�[39m]: Failed to proxy image {"imagePath":"/t/p/w300_and_h450_face/jmNBQ8GaQ4pzxPfZ4Lp1uJrcAE.jpg","errorMessage":"Failed to load image"}
2024-11-23T19:27:32.680788876Z 2024-11-23T19:27:32.680Z [�[34mdebug�[39m][Image Cache]: Something went wrong caching image. {"errorMessage":"fetch failed"}
2024-11-23T19:27:32.681382171Z 2024-11-23T19:27:32.681Z [�[31merror�[39m]: Failed to proxy image {"imagePath":"/t/p/w300_and_h450_face/9NUmEEFRNjHpbXdRrQBfKF7ZyzU.jpg","errorMessage":"Failed to load image"}
2024-11-23T19:27:32.682225619Z 2024-11-23T19:27:32.682Z [�[34mdebug�[39m][Image Cache]: Something went wrong caching image. {"errorMessage":"fetch failed"}
2024-11-23T19:27:32.682707970Z 2024-11-23T19:27:32.682Z [�[31merror�[39m]: Failed to proxy image {"imagePath":"/t/p/w300_and_h450_face/7SyNfQ99bleDYDbukUauhX4O0Q1.jpg","errorMessage":"Failed to load image"}
2024-11-23T19:27:39.665611320Z 2024-11-23T19:27:39.665Z [�[34mdebug�[39m][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch TV genres: fetch failed"}
2024-11-23T19:27:39.669332549Z 2024-11-23T19:27:39.669Z [�[34mdebug�[39m][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: fetch failed"}
2024-11-23T19:27:39.670311456Z 2024-11-23T19:27:39.670Z [�[34mdebug�[39m][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: fetch failed"}
2024-11-23T19:27:39.671299990Z 2024-11-23T19:27:39.671Z [�[34mdebug�[39m][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch movie genres: fetch failed"}
2024-11-23T19:27:40.665620634Z 2024-11-23T19:27:40.665Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"1184918"}
2024-11-23T19:27:40.669358585Z 2024-11-23T19:27:40.669Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"533535"}
2024-11-23T19:27:40.672801167Z 2024-11-23T19:27:40.672Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"519182"}
2024-11-23T19:27:40.676167749Z 2024-11-23T19:27:40.675Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"84773"}
2024-11-23T19:27:40.679394354Z 2024-11-23T19:27:40.679Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"105"}
2024-11-23T19:27:45.670459427Z 2024-11-23T19:27:45.669Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"77"}
2024-11-23T19:27:45.674052629Z 2024-11-23T19:27:45.673Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"85"}
2024-11-23T19:27:45.677344073Z 2024-11-23T19:27:45.676Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"106379"}
2024-11-23T19:27:45.680759106Z 2024-11-23T19:27:45.680Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"329"}
2024-11-23T19:27:45.684457888Z 2024-11-23T19:27:45.684Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"94997"}
2024-11-23T19:27:45.687954065Z 2024-11-23T19:27:45.687Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"120089"}
2024-11-23T19:27:52.164283467Z 2024-11-23T19:27:52.163Z [�[34mdebug�[39m][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: fetch failed"}
2024-11-23T19:27:52.168084429Z 2024-11-23T19:27:52.167Z [�[34mdebug�[39m][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: fetch failed"}
2024-11-23T19:27:52.663936535Z 2024-11-23T19:27:52.663Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"1184918"}
2024-11-23T19:27:52.667689295Z 2024-11-23T19:27:52.667Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"105"}
2024-11-23T19:27:52.668673904Z 2024-11-23T19:27:52.668Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"533535"}
2024-11-23T19:27:52.669683226Z 2024-11-23T19:27:52.669Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"519182"}
2024-11-23T19:27:52.670631686Z 2024-11-23T19:27:52.670Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"84773"}
2024-11-23T19:28:00.008973614Z 2024-11-23T19:28:00.008Z [�[34mdebug�[39m][Jobs]: Starting scheduled job: Download Sync 
2024-11-23T19:28:00.062841979Z 2024-11-23T19:28:00.062Z [�[34mdebug�[39m][Download Tracker]: Found 2 item(s) in progress on Radarr server: radarr 
2024-11-23T19:28:00.084415714Z 2024-11-23T19:28:00.084Z [�[34mdebug�[39m][Download Tracker]: Found 10 item(s) in progress on Sonarr server: Sonarr 
2024-11-23T19:28:07.263553147Z 2024-11-23T19:28:07.263Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"120089"}
2024-11-23T19:28:09.762315300Z 2024-11-23T19:28:09.761Z [�[34mdebug�[39m][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch TV genres: fetch failed"}
2024-11-23T19:28:14.758424741Z 2024-11-23T19:28:14.757Z [�[34mdebug�[39m][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch movie genres: fetch failed"}
2024-11-23T19:28:21.256520194Z 2024-11-23T19:28:21.256Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"77"}
2024-11-23T19:28:22.255359908Z 2024-11-23T19:28:22.254Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"85"}
2024-11-23T19:28:22.259277784Z 2024-11-23T19:28:22.258Z [�[34mdebug�[39m][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: fetch failed","movieId":"329"}
2024-11-23T19:28:22.260589015Z 2024-11-23T19:28:22.260Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"106379"}
2024-11-23T19:28:22.261492255Z 2024-11-23T19:28:22.261Z [�[34mdebug�[39m][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: fetch failed","tvId":"94997"}
2024-11-23T19:28:40.302935829Z 2024-11-23T19:28:40.302Z [�[34mdebug�[39m][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch TV genres: fetch failed"}
2024-11-23T19:29:00.014940912Z 2024-11-23T19:29:00.014Z [�[34mdebug�[39m][Jobs]: Starting scheduled job: Download Sync 
2024-11-23T19:29:00.048524144Z 2024-11-23T19:29:00.048Z [�[34mdebug�[39m][Download Tracker]: Found 2 item(s) in progress on Radarr server: radarr 
2024-11-23T19:29:00.049268833Z 2024-11-23T19:29:00.049Z [�[34mdebug�[39m][Download Tracker]: Found 10 item(s) in progress on Sonarr server: Sonarr 
2024-11-23T19:29:17.788397778Z 2024-11-23T19:29:17.787Z [�[34mdebug�[39m][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch discover movies: fetch failed"}
2024-11-23T19:30:00.019981898Z 2024-11-23T19:30:00.019Z [�[34mdebug�[39m][Jobs]: Starting scheduled job: Download Sync 
2024-11-23T19:30:00.026202461Z 2024-11-23T19:30:00.026Z [�[32minfo�[39m][Jobs]: Starting scheduled job: Jellyfin Recently Added Scan 
2024-11-23T19:30:00.026933300Z 2024-11-23T19:30:00.026Z [�[32minfo�[39m][Jellyfin Sync]: Jellyfin Sync Starting {"sessionId":"7ef3bf3b-4fd1-4a72-aca7-802b8047507b"}
2024-11-23T19:30:00.031170657Z 2024-11-23T19:30:00.031Z [�[32minfo�[39m][Jellyfin Sync]: Beginning to process recently added for library: Films 
2024-11-23T19:30:00.050134952Z 2024-11-23T19:30:00.050Z [�[34mdebug�[39m][Download Tracker]: Found 2 item(s) in progress on Radarr server: radarr 
2024-11-23T19:30:00.050778228Z 2024-11-23T19:30:00.050Z [�[34mdebug�[39m][Download Tracker]: Found 10 item(s) in progress on Sonarr server: Sonarr 
2024-11-23T19:30:08.364949517Z 2024-11-23T19:30:08.364Z [�[34mdebug�[39m][Jellyfin Sync]: Title already exists and no new media types found Memento 
2024-11-23T19:30:08.673435965Z 2024-11-23T19:30:08.673Z [�[34mdebug�[39m][Jellyfin Sync]: Title already exists and no new media types found Deadpool & Wolverine 
2024-11-23T19:30:12.405028113Z 2024-11-23T19:30:12.404Z [�[34mdebug�[39m][Jellyfin Sync]: Title already exists and no new media types found Moi, moche et méchant 4 
2024-11-23T19:30:12.687387332Z 2024-11-23T19:30:12.687Z [�[34mdebug�[39m][Jellyfin Sync]: Title already exists and no new media types found Jurassic Park 
2024-11-23T19:30:14.511086136Z 2024-11-23T19:30:14.510Z [�[31merror�[39m][Jellyfin API]: Something went wrong while getting library content from the Jellyfin server {"error":"Connect Timeout Error (attempted address: jelly.example.fr:443, timeout: 10000ms)"}
2024-11-23T19:30:14.512594855Z 2024-11-23T19:30:14.511Z [�[31merror�[39m][Jellyfin Sync]: Failed to process Jellyfin item, id: ae0fa008c7a30d2efdb697883f16cc21 {"errorMessage":"","jellyfinitem":{"Name":"L'Empire contre-attaque","ServerId":"519b53ce90e3492aa9db82629cebda2f","Id":"ae0fa008c7a30d2efdb697883f16cc21","PremiereDate":"1980-05-20T00:00:00.0000000Z","CriticRating":95,"OfficialRating":"FR-TP","ChannelId":null,"CommunityRating":8.4,"ProductionYear":1980,"IsFolder":false,"Type":"Movie","UserData":{"PlaybackPositionTicks":0,"PlayCount":0,"IsFavorite":false,"Played":false,"Key":"1891","ItemId":"00000000000000000000000000000000"},"ChildCount":0,"VideoType":"VideoFile","ImageTags":{"Primary":"cea341f927a9e7a9ce382d848dd96332","Logo":"cea341f927a9e7a9ce382d848dd96332","Thumb":"4d3edb91cc167bcb89ee86fda218bc3f"},"BackdropImageTags":["cea341f927a9e7a9ce382d848dd96332"],"ImageBlurHashes":{"Backdrop":{"cea341f927a9e7a9ce382d848dd96332":"WA7nwltSDgt8RNxp%ho#M{xts-Mx9EM{s:xuo$IU.ARPMxWEM|xu"},"Primary":{"cea341f927a9e7a9ce382d848dd96332":"dEA0%n%g00M_E2bI-ps:9DWU-=xv~Wt74:NH9aWBxnWT"},"Logo":{"cea341f927a9e7a9ce382d848dd96332":"W87w.tWE9cf5N1oet7a#f7j?RjfR02oeocWDj;oeRlj@odWCaxoe"},"Thumb":{"4d3edb91cc167bcb89ee86fda218bc3f":"WA7nwltSDgt8RNxp%ho#M{xts-Mx9EM{s:xuo$IU.ARPMxWEM|xu"}},"LocationType":"FileSystem","MediaType":"Video"}}

Platform

desktop

Device

Computer

Operating System

Debian

Browser

Firefox

Additional Context

No response

Code of Conduct

• I agree to follow Jellyseerr's Code of Conduct

[Fallenbagel]

You're using the feature wrongly. That feature http proxy is not for reverse proxy. It's for http proxy. As in proxying external connections. Like a vpn. To connect to tmdb. Ofcourse it's gonna break when you try to proxy jellyseerr to ITSELF.

[Fallenbagel]

For support requests on reverse proxy please hop onto discord instead.

And don't use the http proxy settings for reverse proxy. There is no bug for reverse proxy. Reverse proxy is not handled by jellyseerr. If your reverse proxy is not working, then there is an issue with it's setup as its not at all handled by jellyseerr. Http proxy not being respected was the bug fixed by #1031. That's not reverse proxy. It's using http protocol to proxy the connection when connecting to external services like the tmdb api. That's what the bug was and that's what was fixed. So it's messing up because you have those options turned off. Turn http proxy off.