Wrong icon when using FA Pro OTF with Microsoft Word 365

[tagliala]

Hello, thank you for comprehensive answer. Let met provide you with additional information.
I am at windows 10, using microsoft word 365, installed only one font "font awesome 5 pro-solid-900 otf." Lets say I wish insert your icon: ellipsis-v. with unicode f1c3. I type to application in regular font (e.g. calibri). I see "f881". With selected string I press alt-x and switch to awesome font. The result is a Flask with different unicode (f0c3). With previously mentioned codes above I see a) blank square b) different icon, not matching with your guide. Am I doing something wrong, or is it a bug with font?

Originally posted by @JanKudera in #13433 (comment)

[tagliala]

@JanKudera

let's try the following

Use ligatures

1. Open word
2. Select Font Awesome 5 Pro regular
3. type file-excel
4. Post a screenshot

Rollback to Font Awesome 5.6.3

Font Awesome 5.7+ has some issues with some softwares and ligatures. Please try again with version 5.6.3 and report results

Ref: #14614

[JanKudera]

Hello, Iam back at work, could you please navigate me, where I can get version 5.6.3?

[tagliala]

Here: https://github.com/FortAwesome/Font-Awesome-Pro/releases

Direct link: https://github.com/FortAwesome/Font-Awesome-Pro/releases/download/5.6.3/fontawesome-pro-5.6.3-desktop.zip

If you don't have access to the above repository, please make sure you have linked your Font Awesome Account to your GitHub account at https://fontawesome.com/account#linked-accounts

[JanKudera]

I see that account is linked to my colleague that is out of office now. I have to wait...

[JanKudera]

@tagliala: I can confirm version 5.6.3 is working fine for us. You can close the issue.

[tagliala]

@JanKudera thanks.

This bug still does not have a fix, but let's continue on #14614