Workspace Toolkit is a library of web components and JavaScript APIs for building custom agent web applications. It allows client developers to embed the same components that power PureEngage Workspace in their custom agent applications. Workspace Toolkit enables fast development with out-of-the-box functionality and reliability.
Typical use cases of Workspace Toolkit are:
- Building custom agent desktop applications that operate the way your agents work
- Embedding agent functionality into corporate or third-party CRM web clients
Click here to discover exposed Workspace Toolkit components.
By default, the environment URL is referencing the Agent API Simulator.