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51
...ter-insights/snippets/src/main/java/com/example/contactcenterinsights/CreateAnalysis.java
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/* | ||
* Copyright 2021 Google Inc. | ||
* | ||
* Licensed under the Apache License, Version 2.0 (the "License"); | ||
* you may not use this file except in compliance with the License. | ||
* You may obtain a copy of the License at | ||
* | ||
* http://www.apache.org/licenses/LICENSE-2.0 | ||
* | ||
* Unless required by applicable law or agreed to in writing, software | ||
* distributed under the License is distributed on an "AS IS" BASIS, | ||
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. | ||
* See the License for the specific language governing permissions and | ||
* limitations under the License. | ||
*/ | ||
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package com.example.contactcenterinsights; | ||
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// [START contactcenterinsights_create_analysis] | ||
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import com.google.cloud.contactcenterinsights.v1.Analysis; | ||
import com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient; | ||
import java.io.IOException; | ||
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public class CreateAnalysis { | ||
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public static void main(String[] args) throws Exception, IOException { | ||
// TODO(developer): Replace this variable before running the sample. | ||
String conversationName = | ||
"projects/my_project_id/locations/us-central1/conversations/my_conversation_id"; | ||
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createAnalysis(conversationName); | ||
} | ||
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public static Analysis createAnalysis(String conversationName) throws Exception, IOException { | ||
// Initialize client that will be used to send requests. This client only needs to be created | ||
// once, and can be reused for multiple requests. After completing all of your requests, call | ||
// the "close" method on the client to safely clean up any remaining background resources. | ||
try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) { | ||
// Construct an analysis. | ||
Analysis analysis = Analysis.newBuilder().build(); | ||
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// Call the Insights client to create an analysis. | ||
Analysis response = client.createAnalysisAsync(conversationName, analysis).get(); | ||
System.out.printf("Created %s%n", response.getName()); | ||
return response; | ||
} | ||
} | ||
} | ||
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// [END contactcenterinsights_create_analysis] |
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...r-insights/snippets/src/test/java/com/example/contactcenterinsights/CreateAnalysisIT.java
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/* | ||
* Copyright 2021 Google Inc. | ||
* | ||
* Licensed under the Apache License, Version 2.0 (the "License"); | ||
* you may not use this file except in compliance with the License. | ||
* You may obtain a copy of the License at | ||
* | ||
* http://www.apache.org/licenses/LICENSE-2.0 | ||
* | ||
* Unless required by applicable law or agreed to in writing, software | ||
* distributed under the License is distributed on an "AS IS" BASIS, | ||
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. | ||
* See the License for the specific language governing permissions and | ||
* limitations under the License. | ||
*/ | ||
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package com.example.contactcenterinsights; | ||
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import static com.google.common.truth.Truth.assertThat; | ||
import static junit.framework.TestCase.assertNotNull; | ||
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import com.google.cloud.contactcenterinsights.v1.Analysis; | ||
import com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient; | ||
import com.google.cloud.contactcenterinsights.v1.Conversation; | ||
import com.google.cloud.contactcenterinsights.v1.ConversationDataSource; | ||
import com.google.cloud.contactcenterinsights.v1.CreateConversationRequest; | ||
import com.google.cloud.contactcenterinsights.v1.DeleteConversationRequest; | ||
import com.google.cloud.contactcenterinsights.v1.GcsSource; | ||
import com.google.cloud.contactcenterinsights.v1.LocationName; | ||
import java.io.ByteArrayOutputStream; | ||
import java.io.IOException; | ||
import java.io.PrintStream; | ||
import org.junit.After; | ||
import org.junit.Before; | ||
import org.junit.BeforeClass; | ||
import org.junit.Test; | ||
import org.junit.runner.RunWith; | ||
import org.junit.runners.JUnit4; | ||
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@RunWith(JUnit4.class) | ||
public class CreateAnalysisIT { | ||
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private static final String PROJECT_ID = System.getenv("GOOGLE_CLOUD_PROJECT"); | ||
private static final String TRANSCRIPT_URI = "gs://cloud-samples-data/ccai/chat_sample.json"; | ||
private static final String AUDIO_URI = "gs://cloud-samples-data/ccai/voice_6912.txt"; | ||
private ByteArrayOutputStream bout; | ||
private PrintStream out; | ||
private String conversationName; | ||
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private static void requireEnvVar(String varName) { | ||
assertNotNull(String.format(varName), String.format(varName)); | ||
} | ||
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@BeforeClass | ||
public static void checkRequirements() { | ||
requireEnvVar("GOOGLE_APPLICATION_CREDENTIALS"); | ||
requireEnvVar("GOOGLE_CLOUD_PROJECT"); | ||
} | ||
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@Before | ||
public void setUp() throws IOException { | ||
bout = new ByteArrayOutputStream(); | ||
out = new PrintStream(bout); | ||
System.setOut(out); | ||
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// Create a conversation. | ||
try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) { | ||
LocationName parent = LocationName.of(PROJECT_ID, "us-central1"); | ||
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Conversation conversation = | ||
Conversation.newBuilder() | ||
.setDataSource( | ||
ConversationDataSource.newBuilder() | ||
.setGcsSource( | ||
GcsSource.newBuilder() | ||
.setTranscriptUri(TRANSCRIPT_URI) | ||
.setAudioUri(AUDIO_URI) | ||
.build()) | ||
.build()) | ||
.setMedium(Conversation.Medium.CHAT) | ||
.build(); | ||
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CreateConversationRequest request = | ||
CreateConversationRequest.newBuilder() | ||
.setParent(parent.toString()) | ||
.setConversation(conversation) | ||
.build(); | ||
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Conversation response = client.createConversation(request); | ||
conversationName = response.getName(); | ||
} | ||
} | ||
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@After | ||
public void tearDown() throws Exception, IOException { | ||
// Delete the conversation. | ||
try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) { | ||
DeleteConversationRequest request = | ||
DeleteConversationRequest.newBuilder().setName(conversationName).setForce(true).build(); | ||
client.deleteConversation(request); | ||
} | ||
System.setOut(null); | ||
} | ||
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@Test | ||
public void testCreateAnalysis() throws Exception, IOException { | ||
Analysis analysis = CreateAnalysis.createAnalysis(conversationName); | ||
assertThat(bout.toString()).contains(analysis.getName()); | ||
} | ||
} |