From f9360fe2e93ff0b98a0a1edae3c4b65b2ae4c307 Mon Sep 17 00:00:00 2001 From: Bamboo Le <8941262+TrucHLe@users.noreply.github.com> Date: Fri, 17 Sep 2021 14:39:41 -0400 Subject: [PATCH] samples: create analysis (#89) --- .../contactcenterinsights/CreateAnalysis.java | 51 ++++++++ .../CreateAnalysisIT.java | 110 ++++++++++++++++++ 2 files changed, 161 insertions(+) create mode 100644 contact-center-insights/snippets/src/main/java/com/example/contactcenterinsights/CreateAnalysis.java create mode 100644 contact-center-insights/snippets/src/test/java/com/example/contactcenterinsights/CreateAnalysisIT.java diff --git a/contact-center-insights/snippets/src/main/java/com/example/contactcenterinsights/CreateAnalysis.java b/contact-center-insights/snippets/src/main/java/com/example/contactcenterinsights/CreateAnalysis.java new file mode 100644 index 00000000000..0b4293b921d --- /dev/null +++ b/contact-center-insights/snippets/src/main/java/com/example/contactcenterinsights/CreateAnalysis.java @@ -0,0 +1,51 @@ +/* + * Copyright 2021 Google Inc. + * + * Licensed under the Apache License, Version 2.0 (the "License"); + * you may not use this file except in compliance with the License. + * You may obtain a copy of the License at + * + * http://www.apache.org/licenses/LICENSE-2.0 + * + * Unless required by applicable law or agreed to in writing, software + * distributed under the License is distributed on an "AS IS" BASIS, + * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. + * See the License for the specific language governing permissions and + * limitations under the License. + */ + +package com.example.contactcenterinsights; + +// [START contactcenterinsights_create_analysis] + +import com.google.cloud.contactcenterinsights.v1.Analysis; +import com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient; +import java.io.IOException; + +public class CreateAnalysis { + + public static void main(String[] args) throws Exception, IOException { + // TODO(developer): Replace this variable before running the sample. + String conversationName = + "projects/my_project_id/locations/us-central1/conversations/my_conversation_id"; + + createAnalysis(conversationName); + } + + public static Analysis createAnalysis(String conversationName) throws Exception, IOException { + // Initialize client that will be used to send requests. This client only needs to be created + // once, and can be reused for multiple requests. After completing all of your requests, call + // the "close" method on the client to safely clean up any remaining background resources. + try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) { + // Construct an analysis. + Analysis analysis = Analysis.newBuilder().build(); + + // Call the Insights client to create an analysis. + Analysis response = client.createAnalysisAsync(conversationName, analysis).get(); + System.out.printf("Created %s%n", response.getName()); + return response; + } + } +} + +// [END contactcenterinsights_create_analysis] diff --git a/contact-center-insights/snippets/src/test/java/com/example/contactcenterinsights/CreateAnalysisIT.java b/contact-center-insights/snippets/src/test/java/com/example/contactcenterinsights/CreateAnalysisIT.java new file mode 100644 index 00000000000..8eb7fd9592a --- /dev/null +++ b/contact-center-insights/snippets/src/test/java/com/example/contactcenterinsights/CreateAnalysisIT.java @@ -0,0 +1,110 @@ +/* + * Copyright 2021 Google Inc. + * + * Licensed under the Apache License, Version 2.0 (the "License"); + * you may not use this file except in compliance with the License. + * You may obtain a copy of the License at + * + * http://www.apache.org/licenses/LICENSE-2.0 + * + * Unless required by applicable law or agreed to in writing, software + * distributed under the License is distributed on an "AS IS" BASIS, + * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. + * See the License for the specific language governing permissions and + * limitations under the License. + */ + +package com.example.contactcenterinsights; + +import static com.google.common.truth.Truth.assertThat; +import static junit.framework.TestCase.assertNotNull; + +import com.google.cloud.contactcenterinsights.v1.Analysis; +import com.google.cloud.contactcenterinsights.v1.ContactCenterInsightsClient; +import com.google.cloud.contactcenterinsights.v1.Conversation; +import com.google.cloud.contactcenterinsights.v1.ConversationDataSource; +import com.google.cloud.contactcenterinsights.v1.CreateConversationRequest; +import com.google.cloud.contactcenterinsights.v1.DeleteConversationRequest; +import com.google.cloud.contactcenterinsights.v1.GcsSource; +import com.google.cloud.contactcenterinsights.v1.LocationName; +import java.io.ByteArrayOutputStream; +import java.io.IOException; +import java.io.PrintStream; +import org.junit.After; +import org.junit.Before; +import org.junit.BeforeClass; +import org.junit.Test; +import org.junit.runner.RunWith; +import org.junit.runners.JUnit4; + +@RunWith(JUnit4.class) +public class CreateAnalysisIT { + + private static final String PROJECT_ID = System.getenv("GOOGLE_CLOUD_PROJECT"); + private static final String TRANSCRIPT_URI = "gs://cloud-samples-data/ccai/chat_sample.json"; + private static final String AUDIO_URI = "gs://cloud-samples-data/ccai/voice_6912.txt"; + private ByteArrayOutputStream bout; + private PrintStream out; + private String conversationName; + + private static void requireEnvVar(String varName) { + assertNotNull(String.format(varName), String.format(varName)); + } + + @BeforeClass + public static void checkRequirements() { + requireEnvVar("GOOGLE_APPLICATION_CREDENTIALS"); + requireEnvVar("GOOGLE_CLOUD_PROJECT"); + } + + @Before + public void setUp() throws IOException { + bout = new ByteArrayOutputStream(); + out = new PrintStream(bout); + System.setOut(out); + + // Create a conversation. + try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) { + LocationName parent = LocationName.of(PROJECT_ID, "us-central1"); + + Conversation conversation = + Conversation.newBuilder() + .setDataSource( + ConversationDataSource.newBuilder() + .setGcsSource( + GcsSource.newBuilder() + .setTranscriptUri(TRANSCRIPT_URI) + .setAudioUri(AUDIO_URI) + .build()) + .build()) + .setMedium(Conversation.Medium.CHAT) + .build(); + + CreateConversationRequest request = + CreateConversationRequest.newBuilder() + .setParent(parent.toString()) + .setConversation(conversation) + .build(); + + Conversation response = client.createConversation(request); + conversationName = response.getName(); + } + } + + @After + public void tearDown() throws Exception, IOException { + // Delete the conversation. + try (ContactCenterInsightsClient client = ContactCenterInsightsClient.create()) { + DeleteConversationRequest request = + DeleteConversationRequest.newBuilder().setName(conversationName).setForce(true).build(); + client.deleteConversation(request); + } + System.setOut(null); + } + + @Test + public void testCreateAnalysis() throws Exception, IOException { + Analysis analysis = CreateAnalysis.createAnalysis(conversationName); + assertThat(bout.toString()).contains(analysis.getName()); + } +}