diff --git a/service_catalog/models/instance.py b/service_catalog/models/instance.py
index 0b9068e07..5378dff20 100644
--- a/service_catalog/models/instance.py
+++ b/service_catalog/models/instance.py
@@ -12,6 +12,7 @@
 from Squest.utils.ansible_when import AnsibleWhen
 from Squest.utils.squest_model import SquestModel
 from profiles.models.scope import Scope
+from service_catalog.models import RequestState, OperationType
 from service_catalog.models.hooks import HookManager
 from service_catalog.models.instance_state import InstanceState
 from service_catalog.models.services import Service
@@ -210,6 +211,10 @@ def on_change(cls, sender, instance, *args, **kwargs):
                 HookManager.trigger_hook(sender=sender, instance=instance, name="on_change_instance", source=previous.state, target=instance.state,
                                          *args, **kwargs)
 
+    @property
+    def has_pending_delete_request(self):
+        return self.request_set.filter(state__in=[RequestState.SUBMITTED, RequestState.ACCEPTED],
+                                       operation__type=OperationType.DELETE).exists()
 
 
 pre_save.connect(Instance.on_change, sender=Instance)
diff --git a/service_catalog/views/instance.py b/service_catalog/views/instance.py
index 519503932..51fbefc5d 100644
--- a/service_catalog/views/instance.py
+++ b/service_catalog/views/instance.py
@@ -1,3 +1,5 @@
+import logging
+
 from django.contrib import messages
 from django.contrib.auth.decorators import login_required
 from django.core.exceptions import PermissionDenied
@@ -6,9 +8,9 @@
 from django.urls import reverse
 from django.utils.safestring import mark_safe
 from django_fsm import can_proceed
-from Squest.utils.squest_table import SquestRequestConfig
 from jinja2 import UndefinedError, TemplateError
 
+from Squest.utils.squest_table import SquestRequestConfig
 from Squest.utils.squest_views import SquestListView, SquestDetailView, SquestUpdateView, SquestDeleteView, \
     SquestPermissionDenied
 from service_catalog.filters.instance_filter import InstanceFilter, InstanceArchivedFilter
@@ -25,8 +27,6 @@
 from service_catalog.tables.request_tables import RequestTable
 from service_catalog.tables.support_tables import SupportTable
 
-import logging
-
 logger = logging.getLogger(__name__)
 
 
@@ -172,6 +172,9 @@ def instance_request_new_operation(request, instance_id, operation_id):
         raise PermissionDenied("Operation service and instance service doesn't match")
     if operation.type not in [OperationType.UPDATE, OperationType.DELETE]:
         raise PermissionDenied("Operation type UPDATE and DELETE only")
+    # do not allow to ask for a deletion if delete request already there
+    if instance.has_pending_delete_request:
+        raise PermissionDenied("A deletion request has already been submitted for this instance")
 
     parameters = {
         'operation': operation,
diff --git a/templates/403.html b/templates/403.html
index 3d45926c5..dcb9d80f3 100644
--- a/templates/403.html
+++ b/templates/403.html
@@ -9,12 +9,14 @@
                 <h2 class="headline text-warning text-center">403</h2>
                 <div class="error-content align-content-center">
                     <h3><i class="fas fa-exclamation-triangle text-warning"></i> Access denied</h3>
-                    <p>
-                        The page you are trying to access has restricted access.
-                        <br>
-                        {{ exception }}
+                    <p class="text-warning">                        
+                        {% if exception %}
+                            {{ exception }}
+                        {% else %}
+                            The page you are trying to access has restricted access.
+                        {% endif %}
+                    <br>
                     </p>
-
                 </div>
             </div>
         </section>
diff --git a/templates/service_catalog/custom_columns/operation_request.html b/templates/service_catalog/custom_columns/operation_request.html
index 4b89dca1f..3ac57acb1 100644
--- a/templates/service_catalog/custom_columns/operation_request.html
+++ b/templates/service_catalog/custom_columns/operation_request.html
@@ -1,4 +1,6 @@
-<a href="{% url 'service_catalog:instance_request_new_operation' instance_id=object.id operation_id=record.id %}"
-   class="btn btn-info bg-sm">
-    <i class="fas fa-shopping-cart"></i>
-</a>
+<div {% if object.has_pending_delete_request %}data-toggle='tooltip' data-placement='left' title='A deletion request has already been submitted for this instance'{% endif %}>
+    <a href="{% url 'service_catalog:instance_request_new_operation' instance_id=object.id operation_id=record.id %}"
+               class="btn btn-info bg-sm {% if object.has_pending_delete_request %}disabled{% endif %}">
+        <i class="fas fa-shopping-cart"></i>
+    </a>
+</div>
diff --git a/tests/test_service_catalog/test_views/test_customer/test_instance/test_instance_request_operation.py b/tests/test_service_catalog/test_views/test_customer/test_instance/test_instance_request_operation.py
index 675ea5193..e5d6ead88 100644
--- a/tests/test_service_catalog/test_views/test_customer/test_instance/test_instance_request_operation.py
+++ b/tests/test_service_catalog/test_views/test_customer/test_instance/test_instance_request_operation.py
@@ -67,6 +67,19 @@ def test_customer_cannot_request_admin_operation(self):
         response = self.client.post(url, data=data)
         self.assertEqual(403, response.status_code)
 
+    def test_cannot_request_operation_when_deletion_already_asked(self):
+        self.test_request.operation = self.delete_operation_test
+        self.test_request.save()
+        args = {
+            'instance_id': self.test_instance.id,
+            'operation_id': self.delete_operation_test.id
+        }
+        data = {'text_variable': 'my_var'}
+        url = reverse('service_catalog:instance_request_new_operation', kwargs=args)
+        self.client.force_login(user=self.standard_user)
+        response = self.client.post(url, data=data)
+        self.assertEqual(403, response.status_code)
+
     def test_cannot_request_non_available_instance(self):
         for state in [InstanceState.PENDING, InstanceState.PROVISIONING, InstanceState.DELETING, InstanceState.DELETED]:
             self.test_instance.state = state