diff --git a/services/tickets/twilioflex/web_test.go b/services/tickets/twilioflex/web_test.go
index dfc9a968e..cc1fb311e 100644
--- a/services/tickets/twilioflex/web_test.go
+++ b/services/tickets/twilioflex/web_test.go
@@ -22,7 +22,7 @@ func TestEventCallback(t *testing.T) {
 		testdata.DefaultTopic,
 		"Have you seen my cookies?",
 		"CH6442c09c93ba4d13966fa42e9b78f620",
-		nil,
+		testdata.Viewer,
 	)
 
 	web.RunWebTests(t, ctx, rt, "testdata/event_callback.json", map[string]string{"cathy_ticket_uuid": string(ticket.UUID)})