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User Experience

This section introduces a couple of techniques to greatly improve the user experience. With the accompanying code samples you should have these integrated into your bot in no time!

  • In-Chat Auth - Authenticating and authorising the user from within the chat window so that the user does not need to fill out any forms or login from other UI elements.
  • Remember the User - Storing the user's name and session token locally so that we can restore the coversation and greet the user by their name when they return.