Error while starting zigbee-shepherd! (Error: request timeout)

[shane151]

Just set this up 4 days ago running zigbee2mqtt in docker, and was working great with Xiaomi buttons (WXKG12LM, WXKG01LM), and plugs ZNCZ02LM. I noticed today that the buttons were not responding, and checked the logs to see what was happening.

I have tried the reset button on the stick, restart/recreating the container, rebooting the machine and I am unable to get it to start now.

zigbee2mqtt 1.5.1
CC2531 Firmware: 20190608

configuration.yml

permit_join: false

mqtt:
  base_topic: zigbee2mqtt
  server: 'mqtt://mqtt'

serial:
  port: /dev/ttyACM0

advanced:
  log_level: debug

log.txt

7/21/2019, 1:16:35 PM - info: Logging to directory: '/app/data/log/2019-07-21.13-16-35'
7/21/2019, 1:16:35 PM - debug: Loaded state from file /app/data/state.json
7/21/2019, 1:16:35 PM - debug: Saving state to file /app/data/state.json
7/21/2019, 1:16:35 PM - info: Starting zigbee2mqtt version 1.5.1 (commit #unknown)
7/21/2019, 1:16:35 PM - info: Starting zigbee-shepherd
7/21/2019, 1:16:35 PM - debug: Using zigbee-shepherd with settings: '{"net":{"panId":6754,"extPanId":[221,221,221,221,221,221,221,221],"channelList":[11],"precfgkey":"HIDDEN"},"dbPath":"/app/data/database.db","coordBackupPath":"/app/data/coordinator_backup.json","sp":{"baudRate":115200,"rtscts":true}}'
7/21/2019, 1:16:42 PM - info: Error while starting zigbee-shepherd, attempting to fix... (takes 60 seconds) (Error: request timeout)
7/21/2019, 1:17:43 PM - info: Starting zigbee-shepherd
7/21/2019, 1:17:50 PM - error: Error while starting zigbee-shepherd! (Error: request timeout)

[Koenkk]

How many devices do you have?

[shane151]

5 buttons, 2 plugs

[Koenkk]

Can you post the output when running with DEBUG=* npm start and provide the output of ls /dev (on pastebin.com and link it here)

[shane151]

Forgot to mention this is running on a 2009 MacBook Pro running Ubuntu 18.04

Log output, https://pastebin.com/wanJd6VH
ls /dev (on host machine, /dev/ttyACM0 exists, and is mounted into the container)https://pastebin.com/Gzjb2uS5

docker-compose config for reference https://pastebin.com/9H2fKR5n

[Koenkk]

Can you try reflashing the stick? (to make sure that's not the problem)

[shane151]

I purchased my stick pre-flashed. The strange this is it was working fine for about 4 days, and I made no changes.

I have a downloader cable in the mail, it should arrive in 1-2 weeks and I'll be able to reflash it. I will keep you updated.

Thanks for your help so far Koen.

[jameshclrk]

I have the same issue when trying to use networks in my docker-compose.yml.
It works with network_mode: host. Is this required?

[shane151]

I have reflashed the stick and it is working again now.