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Missing Ethereum Classic app #945

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elkimek opened this issue Jul 9, 2018 · 9 comments
Closed

Missing Ethereum Classic app #945

elkimek opened this issue Jul 9, 2018 · 9 comments
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bug Oops, this is a bug

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@elkimek
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elkimek commented Jul 9, 2018

Ledger Live Version and Operating System

  • Ledger Live 1.0.0
  • Platform: Windows 10

Expected behavior

Unlock/get into ETC wallet

Actual behavior

Client says open ETC app, there is no app.

Steps to reproduce the behavior

Tried with ETH app, not working.

@elkimek elkimek changed the title No Ethereum Classic app Missing Ethereum Classic app Jul 9, 2018
@northbound1
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I believe it works on both with the Ethereum app but you have to go to settings disable browser support.

@gre
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gre commented Jul 9, 2018

You are right that there is no ETC app, this is a typo, for Ethereum Classic you actually have to use Ethereum app

@gre
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gre commented Jul 9, 2018

let's keep this issue opened, because it's a legit concern. we currently do not say correctly the app to install. we can easily improve it (technically need to associate crypto -> app )

@gre gre added the enhancement this is a polish / an improvement of the existing state of the app label Jul 9, 2018
@elkimek
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elkimek commented Jul 9, 2018

ETC is not "working" here correctly. Two ways I can reproduce.

  1. I go to ETH on my Ledger, add ETC account, no balance.
  2. I add ETC account, go to ETH app on my Ledger and the field "Open the Ethereum Classic app on your device" is hanging on loading.

Either way I can't get to my balance.

@gre
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gre commented Jul 9, 2018

@elkimek might be related to #947 , if you had prefork ETC or if you have used a ETH address to your ETC

@elkimek
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elkimek commented Jul 9, 2018

Neither :) never had ETC prefork no used ETH adress for ETC.

I can get to my balance via Chrome ETH app just fine tho.

@gre
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gre commented Jul 9, 2018

I see. we have found the problem and it should be fixed in next patch we will do ASAP

@gre gre added bug Oops, this is a bug and removed enhancement this is a polish / an improvement of the existing state of the app labels Jul 9, 2018
@gre
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gre commented Jul 9, 2018

i'll create another issue to not forget about the concern of displaying "you should install 'Ethereum' app"

@chacham18
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chacham18 commented Jul 10, 2018

This is not ETC related - there's no option to start a ETH wallet as well... ETH and ETC are not working with current version. Same issue as described above. Stuck on "Open the XXX app on your device"

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