[Azure Pronunciation Assessment] Specific English words are not processed correctly

[hurog]

Hi.
I've been offering Azure pronunciation assessment features in my app for several years.

I'm not sure when this problem occured.
But recently, some users reported the pronunciation assessment feature is not working well.
Then I figured out that some of English words are not processed correctly and returned bazaar results.

Here are some example words: 'prioritize', 'constantly', 'restrained'

I also tested with 'try it out' webpage, and the result is exactly the same.

Return result is always like

• 1 Omission
• 1 Insertion

If I don't provide the script (unfortunately it seems impossible on the 'try it out' webpage. I tried it inside my app via API), it seems the assessment result is okay.

I couldn't find where to post this problem, hope someone can help me.
Thanks.

[TPavanBalaji]

@hurog
It would be great if you could add a link to the documentation you are following for these steps? This would help us redirect the issue to the appropriate team. Thanks!

[hurog]

@TPavanBalaji
I think this would be it.
https://learn.microsoft.com/ko-kr/azure/ai-services/speech-service/how-to-pronunciation-assessment?pivots=programming-language-csharp

But as I mentioned above, with this try it out page you can directly check out what's wrong with it.
https://ai.azure.com/explore/aiservices/speech/pronunciationassessment?

Thanks!

[TPavanBalaji]

@hurog
Thank you for bringing this to our attention.
I've delegated this to content author, who will review it and offer their insightful opinions.