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Windows 10 - device is disconnecting after 30-60 seconds #252

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szszszsz opened this issue May 23, 2017 · 5 comments
Closed

Windows 10 - device is disconnecting after 30-60 seconds #252

szszszsz opened this issue May 23, 2017 · 5 comments

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@szszszsz
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szszszsz commented May 23, 2017

App v1.1
OS: Windows 10
Device: Pro v0.8
Frequency: always (1 user)
Reported not reproducing on v1.0
Report source: https://support.nitrokey.com/t/nitrokeypro-kann-nicht-genutzt-initialisiert-werden/435/12

Application shows disconnection message after 30-60 seconds of being connected.

@szszszsz szszszsz added the Test label May 23, 2017
@szszszsz
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szszszsz commented May 30, 2017

Application v1.1 downloaded from release page.
Currently testing NK Pro 0.8 on Windows 10 VM (Virtualbox) with:
obraz
Edit: no disconnection for 10-15 minutes

@szszszsz
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szszszsz commented May 30, 2017

Testing NK Pro 0.7 in the same environment.
Edit: everything seems to be OK. Trying to update the OS to latest build.

@szszszsz
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szszszsz commented May 30, 2017

Testing Pro v0.7 on W10 latest build - 15063.338 - no issues.
W10 builds' list for later reference: https://support.microsoft.com/en-us/help/4018124

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Waiting for user's retest on v1.2-beta.2.

@szszszsz
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Not reproduced until now. Closing.

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