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Improve UX for starring routes vs. stops #782

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barbeau opened this issue Jun 26, 2017 · 1 comment
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Improve UX for starring routes vs. stops #782

barbeau opened this issue Jun 26, 2017 · 1 comment
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@barbeau
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barbeau commented Jun 26, 2017

Summary:

Some users definitely aren't getting the difference between starring routes and stops. I get occasional feedback saying "Starred stops is broken - I star a stop and it doesn't appear in the list." It turns out they are starring routes, instead of stops (see https://github.com/OneBusAway/onebusaway-android/blob/master/FAQ.md#im-tapping-on-the-star-next-to-the-route-but-i-dont-see-anything-in-the-starred-stops-list).

Some ideas for improving the UX surrounding this from a user:

I didn't realize I could star routes...still not sure why one would. I just filter out all the routes I don't care about.

Perhaps a toast or snackbar notification explaining what exactly I just did ("Route 40 Starred" vs "Stop Starred") or a hint on the empty "Starred Stops" ("Not what you were expecting? Make sure you starred the stop and not the route!") would go a long ways here.

Note that the implementation of a "Starred Routes" list (#354) would also likely help with this.

Steps to reproduce:

Tap on a star next to a route

Expected behavior:

Reinforce via UX that the user starred a route and not a stop

Observed behavior:

Some users are confusing starred routes with stops

@barbeau barbeau added this to the v2.1.x milestone Jun 26, 2017
@barbeau barbeau changed the title Improve UI for starring routes vs. stops Improve UX for starring routes vs. stops Jun 26, 2017
@barbeau barbeau modified the milestones: v2.2.x, v2.3.x Dec 21, 2017
@barbeau barbeau modified the milestones: v2.3.x, v2.5 Apr 12, 2019
@barbeau barbeau modified the milestones: v2.5, v2.6 Jul 11, 2019
@amrhossamdev amrhossamdev self-assigned this Oct 16, 2024
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fixed

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