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It would be great if when I try to report an arrival time issue, that the app doesn't just say "Unable to send report" after I spent 3 minutes typing it up.
I can reproduce this using Puget Sound region, which means it's specific to non-Open311 issue submission (i.e., via the OBA server REST APIs).
Steps to reproduce:
Switch to Puget Sound region
View arrivals at a stop, tap on arrival time and choose "Report arrival time problem"
Turn on airplane mode
Fill out the form and tap the submission arrow in action bar
Expected behavior:
Communication will fail due to airplane mode, so an error message should be displayed to the user and it should stay on the same form so the user can re-submit again
Observed behavior:
Dialog says "Your issue has been successfully reported" with "Ok" button, but a Toast pops up that says "Unable to send the report. Try again?" and the user is returned to the arrival list screen after they tap "Ok", which means that they effectively lost the info they typed into the box.
Device and Android version:
App Version: 2.2.5
Model: Nexus 6P
OS Version: 8.1.0 / 27
Google Play Services App: 12.2.21 (440-188803320)
Google Play Services Library: 9452000
Region/API: Puget Sound (selected automatically)
The text was updated successfully, but these errors were encountered:
Summary:
Reported by a user in Puget Sound:
I can reproduce this using Puget Sound region, which means it's specific to non-Open311 issue submission (i.e., via the OBA server REST APIs).
Steps to reproduce:
Expected behavior:
Communication will fail due to airplane mode, so an error message should be displayed to the user and it should stay on the same form so the user can re-submit again
Observed behavior:
Dialog says "Your issue has been successfully reported" with "Ok" button, but a Toast pops up that says "Unable to send the report. Try again?" and the user is returned to the arrival list screen after they tap "Ok", which means that they effectively lost the info they typed into the box.
Device and Android version:
The text was updated successfully, but these errors were encountered: