[question]: OneSignalId and SubscriptionId not refreshed when initalizing

[jmonloop]

How can we help?

Hello,
I have an Ionic app where push notifications work fine most of the time. However there's a certain scenario where users stop receiving push notifications when they install the app for the first time.

When it happens, oneSignalId and subscriptionId are always the same one after calling OneSignal.initialize(ONE_SIGNAL_APP_ID). I mean they are specific ones always for the first time oneSignal is initialized after the app is installed.

The curious thing is if you kill the app and restart it again, the ids change to new ones and then push notifications back to work.
I'm using the device-scoped user approach, if that helps.

I'm not sure if this is a bug or just a wrong usage, that's why I posted it as a question.
Thanks in advance!

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[jinliu9508]

Hello @jmonloop, could you share the version of the SDK you are using and how you use OneSignal? I think this issue might be related to a specific usage and I couldn't reproduce notification not being received after fresh install.