Unable to print using Samsung M2020 monochrome laser printer

[devincurrie]

Hello,

I'm trying to get the monochrome printer to work using MX Linux 23 "Libretto" KDE using the USB connection method.

The system-config.printer dialog was able to locate the printer but there's no driver available for it. Tried using the Generic driver but that doesn't work.

Below is the troubleshooting report. How do I fix the issue?

Thanks,

Devin

Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7f53d38c5410>): {'cups_connection_failure': False} Page 2 (<troubleshoot.CheckLocalServerPublishing.CheckLocalServerPublishing object at 0x7f53d83ae790>): {'local_server_exporting_printers': False} Page 3 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7f53d3d6ae90>): {'cups_dest': <cups.Dest Samsung-M2020-Series (default)>, 'cups_instance': None, 'cups_queue': 'Samsung-M2020-Series', 'cups_queue_listed': True} Page 4 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7f53d3d6a090>): {'cups_device_uri_scheme': 'usb', 'cups_printer_dict': {'device-uri': 'usb://Samsung/M2020%20Series?serial=070MB8GFCC00G0L', 'printer-info': 'Samsung M2020 Series', 'printer-is-shared': True, 'printer-location': 'mx.desktop', 'printer-make-and-model': 'Generic Text-Only Printer', 'printer-state': 3, 'printer-state-message': '', 'printer-state-reasons': ['none'], 'printer-type': 143364, 'printer-uri-supported': 'ipp://localhost/printers/Samsung-M2020-Series'}, 'cups_printer_remote': False, 'is_cups_class': False, 'local_cups_queue_attributes': {'charset-configured': 'utf-8', 'charset-supported': ['us-ascii', 'utf-8'], 'color-supported': False, 'compression-supported': ['none', 'gzip'], 'copies-default': 1, 'copies-supported': (1, 9999), 'cups-version': '2.4.2', 'device-uri': 'usb://Samsung/M2020%20Series?serial=070MB8GFCC00G0L', 'document-format-default': 'application/octet-stream', 'document-format-preferred': 'image/urf', 'document-format-supported': ['application/octet-stream', 'application/vnd.cups-raw', 'application/x-cshell', 'application/x-csource', 'application/x-perl', 'application/x-shell', 'text/css', 'text/html', 'text/plain'], 'finishings-default': 3, 'finishings-supported': [3], 'generated-natural-language-supported': ['en-us'], 'ipp-features-supported': ['subscription-object'], 'ipp-versions-supported': ['1.0', '1.1', '2.0', '2.1'], 'ippget-event-life': 15, 'job-cancel-after-default': 10800, 'job-cancel-after-supported': (0, 2147483647), 'job-creation-attributes-supported': ['copies', 'finishings', 'finishings-col', 'ipp-attribute-fidelity', 'job-hold-until', 'job-name', 'job-priority', 'job-sheets', 'media', 'media-col', 'multiple-document-handling', 'number-up', 'number-up-layout', 'orientation-requested', 'output-bin', 'page-delivery', 'page-ranges', 'print-color-mode', 'print-quality', 'print-scaling', 'printer-resolution', 'sides'], 'job-hold-until-default': 'no-hold', 'job-hold-until-supported': ['no-hold', 'indefinite', 'day-time', 'evening', 'night', 'second-shift', 'third-shift', 'weekend'], 'job-ids-supported': True, 'job-k-limit': 0, 'job-k-octets-supported': (0, 479595176), 'job-page-limit': 0, 'job-priority-default': 50, 'job-priority-supported': [100], 'job-quota-period': 0, 'job-settable-attributes-supported': ['copies', 'finishings', 'job-hold-until', 'job-name', 'job-priority', 'media', 'media-col', 'multiple-document-handling', 'number-up', 'output-bin', 'orientation-requested', 'page-ranges', 'print-color-mode', 'print-quality', 'printer-resolution', 'sides'], 'job-sheets-default': ('none', 'none'), 'job-sheets-supported': ['none', 'classified', 'confidential', 'form', 'secret', 'standard', 'topsecret', 'unclassified'], 'jpeg-k-octets-supported': (0, 479595176), 'jpeg-x-dimension-supported': (0, 65535), 'jpeg-y-dimension-supported': (1, 65535), 'marker-change-time': 0, 'media-bottom-margin-supported': [4], 'media-col-default': '(unknown IPP value tag ' '0x34)', 'media-col-ready': ['(unknown IPP value tag ' '0x34)', '(unknown IPP value tag ' '0x34)', '(unknown IPP value tag ' '0x34)'], 'media-col-supported': ['media-bottom-margin', 'media-left-margin', 'media-right-margin', 'media-size', 'media-source', 'media-top-margin', 'media-type'], 'media-default': 'na_letter_8.5x11in', 'media-left-margin-supported': [4], 'media-ready': ['na_letter_8.5x11in', 'na_legal_8.5x14in', 'na_ledger_11x17in'], 'media-right-margin-supported': [4], 'media-size-supported': ['(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)', '(unknown IPP value ' 'tag 0x34)'], 'media-supported': ['na_letter_8.5x11in', 'na_legal_8.5x14in', 'na_ledger_11x17in', 'custom_17x11in_17x11in', 'iso_a4_210x297mm', 'iso_a3_297x420mm', 'na_fanfold-eur_8.5x12in', 'na_foolscap_8.5x13in', 'custom_14x11in_14x11in', 'custom_14x8.5in_14x8.5in'], 'media-top-margin-supported': [4], 'mopria-certified': '1.3', 'multiple-document-handling-supported': ['separate-documents-uncollated-copies', 'separate-documents-collated-copies'], 'multiple-document-jobs-supported': True, 'multiple-operation-time-out': 900, 'multiple-operation-time-out-action': 'process-job', 'natural-language-configured': 'en-us', 'notify-attributes-supported': ['printer-state-change-time', 'notify-lease-expiration-time', 'notify-subscriber-user-name'], 'notify-events-default': ['job-completed'], 'notify-events-supported': ['job-completed', 'job-config-changed', 'job-created', 'job-progress', 'job-state-changed', 'job-stopped', 'printer-added', 'printer-changed', 'printer-config-changed', 'printer-deleted', 'printer-finishings-changed', 'printer-media-changed', 'printer-modified', 'printer-restarted', 'printer-shutdown', 'printer-state-changed', 'printer-stopped', 'server-audit', 'server-restarted', 'server-started', 'server-stopped'], 'notify-lease-duration-default': 86400, 'notify-lease-duration-supported': (0, 2147483647), 'notify-max-events-supported': [100], 'notify-pull-method-supported': ['ippget'], 'notify-schemes-supported': ['dbus', 'mailto', 'rss'], 'number-up-default': 1, 'number-up-layout-supported': ['btlr', 'btrl', 'lrbt', 'lrtb', 'rlbt', 'rltb', 'tblr', 'tbrl'], 'number-up-supported': [1, 2, 4, 6, 9, 16], 'operations-supported': [2, 4, 5, 6, 8, 9, 10, 11, 12, 13, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 34, 35, 37, 38, 56, 57, 59, 16385, 16386, 16387, 16388, 16389, 16390, 16391, 16392, 16393, 16394, 16395, 16396, 16397, 16398, 16399, 16423, 14], 'orientation-requested-default': None, 'orientation-requested-supported': [3, 4, 5, 6], 'output-bin-default': 'face-down', 'output-bin-supported': ['face-down'], 'page-delivery-supported': ['reverse-order', 'same-order'], 'page-ranges-supported': True, 'pages-per-minute': 1, 'pdf-k-octets-supported': (0, 479595176), 'pdf-versions-supported': ['adobe-1.2', 'adobe-1.3', 'adobe-1.4', 'adobe-1.5', 'adobe-1.6', 'adobe-1.7', 'iso-19005-1_2005', 'iso-32000-1_2008', 'pwg-5102.3'], 'pdl-override-supported': ['attempted'], 'port-monitor': 'none', 'port-monitor-supported': ['none'], 'print-color-mode-default': 'monochrome', 'print-color-mode-supported': ['monochrome'], 'print-quality-default': 4, 'print-quality-supported': [4], 'print-scaling-supported': ['auto', 'auto-fit', 'fill', 'fit', 'none'], 'printer-commands': 'none', 'printer-config-change-date-time': '(IPP_TAG_DATE)', 'printer-config-change-time': 1694631499, 'printer-current-time': '(IPP_TAG_DATE)', 'printer-device-id': 'MFG:Generic;MDL:Text-Only ' 'Printer;DES:Generic ' 'Text-Only ' 'Printer;CLS:PRINTER;CMD:TXT;DRV:Dtextonly,R1,M0;', 'printer-dns-sd-name': 'Samsung M2020 Series ' '@ mx', 'printer-error-policy': 'retry-job', 'printer-error-policy-supported': ['abort-job', 'retry-current-job', 'retry-job', 'stop-printer'], 'printer-geo-location': '(unknown IPP value ' 'tag 0x12)', 'printer-get-attributes-supported': ['document-format'], 'printer-icons': 'http://localhost/icons/Samsung-M2020-Series.png', 'printer-id': 2, 'printer-info': 'Samsung M2020 Series', 'printer-is-accepting-jobs': True, 'printer-is-shared': True, 'printer-is-temporary': False, 'printer-location': 'mx.desktop', 'printer-make-and-model': 'Generic Text-Only ' 'Printer', 'printer-more-info': 'http://localhost/printers/Samsung-M2020-Series', 'printer-name': 'Samsung-M2020-Series', 'printer-op-policy': 'default', 'printer-op-policy-supported': ['authenticated', 'default', 'kerberos'], 'printer-organization': '', 'printer-organizational-unit': '', 'printer-resolution-default': (300, 300, 3), 'printer-resolution-supported': [(300, 300, 3)], 'printer-settable-attributes-supported': ['printer-geo-location', 'printer-info', 'printer-location', 'printer-organization', 'printer-organizational-unit'], 'printer-state': 3, 'printer-state-change-date-time': '(IPP_TAG_DATE)', 'printer-state-change-time': 1694631499, 'printer-state-message': '', 'printer-state-reasons': ['none'], 'printer-strings-uri': 'http://localhost/strings/Samsung-M2020-Series.strings', 'printer-type': 143364, 'printer-up-time': 1694631789, 'printer-uri-supported': ['ipp://localhost/printers/Samsung-M2020-Series'], 'printer-uuid': 'urn:uuid:1b685b1c-9bc8-3fdb-57fa-e409ff271f75', 'pwg-raster-document-resolution-supported': [(300, 300, 3)], 'pwg-raster-document-type-supported': ['black_1', 'sgray_8'], 'queued-job-count': 0, 'server-is-sharing-printers': True, 'sides-default': 'one-sided', 'sides-supported': ['one-sided'], 'urf-supported': ['V1.4', 'CP1', 'W8', 'PQ4', 'RS300', 'FN3'], 'uri-authentication-supported': ['requesting-user-name'], 'uri-security-supported': ['none'], 'which-jobs-supported': ['completed', 'not-completed', 'aborted', 'all', 'canceled', 'pending', 'pending-held', 'processing', 'processing-stopped']}} Page 5 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7f53d33a95d0>): {'cups_printer_ppd_defaults': {'General': {'OverLongLines': 'WrapAtWidth', 'PageRegion': 'Letter', 'PageSize': 'Letter', 'Pagination': 'True', 'TabWidth': '8', 'page-bottom': '2', 'page-left': '5', 'page-right': '2', 'page-top': '2'}, 'InstallableOptions': {'11x14RotatedAvailable': 'True', '11x14RotatedNumColumns': '132', '11x14RotatedNumLines': '66', 'A3Available': 'True', 'A3NumColumns': '117', 'A3NumLines': '99', 'A4Available': 'True', 'A4NumColumns': '80', 'A4NumLines': '70', 'Custom1Available': 'False', 'Custom1NumColumns': '80', 'Custom1NumLines': '66', 'Custom2Available': 'False', 'Custom2NumColumns': '80', 'Custom2NumLines': '66', 'Custom3Available': 'False', 'Custom3NumColumns': '80', 'Custom3NumLines': '66', 'FanFoldGermanAvailable': 'True', 'FanFoldGermanLegalAvailable': 'True', 'FanFoldGermanLegalNumColumns': '80', 'FanFoldGermanLegalNumLines': '78', 'FanFoldGermanNumColumns': '80', 'FanFoldGermanNumLines': '72', 'LedgerAvailable': 'True', 'LedgerNumColumns': '110', 'LedgerNumLines': '102', 'LegalAvailable': 'True', 'LegalNumColumns': '80', 'LegalNumLines': '84', 'LegalRotatedAvailable': 'True', 'LegalRotatedNumColumns': '132', 'LegalRotatedNumLines': '51', 'LetterAvailable': 'True', 'LetterNumColumns': '80', 'LetterNumLines': '66', 'NewlineCharacters': 'CRLF', 'PrinterEncoding': 'ASCII', 'SendFF': 'True', 'TabloidAvailable': 'True', 'TabloidNumColumns': '160', 'TabloidNumLines': '66'}}, 'cups_printer_ppd_valid': True, 'missing_pkgs_and_exes': ([], [])} Page 6 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7f53d33a8a10>): {'printer_is_remote': False} Page 7 (<troubleshoot.DeviceListed.DeviceListed object at 0x7f53d33a8350>): {'cups_device_dict': {'device-class': 'direct', 'device-id': 'MFG:Samsung;CMD:SPL,URF,FWV,PIC,EXT,DCU;MDL:M2020 ' 'Series;CLS:PRINTER;CID:SA_SPLV3_BW;MODE:SPL3,R000105;STATUS:BUSY;', 'device-info': 'Samsung M2020 Series', 'device-location': '', 'device-make-and-model': 'Samsung M2020 Series'}} Page 8 (<troubleshoot.VerifyPackages.VerifyPackages object at 0x7f53d2ed1bd0>): {'packages_verification': {'cups': ['package cups is not installed'], 'foomatic': ['package foomatic is not installed'], 'gutenprint': ['package gutenprint is not ' 'installed'], 'hpijs': ['package hpijs is not installed'], 'hplip': ['package hplip is not installed'], 'system-config-printer': ['package ' 'system-config-printer is ' 'not installed']}} Page 9 (<troubleshoot.ErrorLogCheckpoint.ErrorLogCheckpoint object at 0x7f53d33ab190>): {'cups_server_settings': {'BrowseLocalProtocols': 'dnssd', 'DefaultAuthType': 'Basic', 'ErrorPolicy': 'retry-job', 'IdleExitTimeout': '60', 'JobPrivateAccess': 'default', 'JobPrivateValues': 'default', 'MaxLogSize': '0', 'PageLogFormat': '', 'SubscriptionPrivateAccess': 'default', 'SubscriptionPrivateValues': 'default', 'WebInterface': 'Yes', '_debug_logging': '0', '_remote_admin': '0', '_remote_any': '0', '_share_printers': '1', '_user_cancel_any': '0'}, 'error_log_checkpoint': 19745, 'error_log_debug_logging_set': True} Page 10 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7f53d34ec890>): {'test_page_attempted': '13/Sep/2023:12:03:29 -0700', 'test_page_completions': [(3, 'Job completed.')], 'test_page_job_id': [3], 'test_page_job_status': [(True, 3, 'Samsung-M2020-Series', 'Test Page', 'Completed', {'attributes-charset': 'utf-8', 'attributes-natural-language': 'en-us', 'date-time-at-completed': '(IPP_TAG_DATE)', 'date-time-at-creation': '(IPP_TAG_DATE)', 'date-time-at-processing': '(IPP_TAG_DATE)', 'document-format': 'text/plain', 'document-format-supplied': 'text/plain', 'job-hold-until': 'no-hold', 'job-id': 3, 'job-impressions-completed': 1, 'job-k-octets': 1, 'job-media-progress': 0, 'job-media-sheets-completed': 1, 'job-more-info': 'http://localhost/jobs/3', 'job-name': 'Test Page', 'job-originating-host-name': 'localhost', 'job-originating-user-name': 'Devin', 'job-preserved': True, 'job-printer-state-message': '', 'job-printer-state-reasons': ['none'], 'job-printer-up-time': 1694631836, 'job-printer-uri': 'ipp://localhost/printers/Samsung-M2020-Series', 'job-priority': 50, 'job-sheets': ['none', 'none'], 'job-state': 9, 'job-state-reasons': 'processing-to-stop-point', 'job-uri': 'ipp://localhost/jobs/3', 'job-uuid': 'urn:uuid:e2792f44-b78e-37f4-5e79-02ad39995ede', 'number-of-documents': 1, 'printer-uri': 'ipp://localhost/printers/Samsung-M2020-Series', 'time-at-completed': 1694631818, 'time-at-creation': 1694631809, 'time-at-processing': 1694631809})], 'test_page_successful': False} Page 11 (<troubleshoot.ErrorLogFetch.ErrorLogFetch object at 0x7f53d8b67a90>): {'error_log_debug_logging_unset': True} Page 12 (<troubleshoot.Locale.Locale object at 0x7f53d3ea5810>): {'printer_page_size': 'Letter', 'system_locale_lang': None, 'user_locale_ctype': 'en_US', 'user_locale_messages': 'en_US'}

[zdohnal]

Duplicate, closing.

[PierceDong]

https://support.hp.com/cn-zh/drivers/samsung-xpress-sl-m2020-laser-printer-series/16462592

There is uld driver, may it will work, please try.

Samsung Print Driver for Linux