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After restarting your device with ProtonMail open in the background, the app will fail to launch upon tapping on an iOS lock screen alert if Touch ID is required to unlock the app #51

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brnnnfx opened this issue Jan 21, 2022 · 0 comments

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@brnnnfx
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brnnnfx commented Jan 21, 2022

Describe the bug:
After restarting your device with ProtonMail open in the background, the app will fail to launch upon tapping on an iOS lock screen alert if Touch ID is required to unlock the app

Live App Version:
1.15.10 (5497)

Device + OS version
iPhone 7 Plus running iOS 15.2.1

Can you reproduce the problem each time?
Yes

Steps to reproduce the behavior:

Prerequisite to test:

  • On your iPhone, allow notification, and allow Lock Screen alerts
  • On your iPhone, have Touch ID enabled
  • In your ProtonMail App, have setting PIN & TouchID turned ON
  1. Open your ProtonMail App > authenticate with Touch ID
  2. Open a different app, keeping ProtonMail open in the background
  3. Shut down your phone
  4. Power up your phone
  5. From a device other than your iPhone, send an email to your ProtonMail
  6. When you receive the lock screen alert, tap on it
  7. When prompted, unlock your phone with your device passcode
  8. Wait to see the ProtonMail App

ISSUE - The ProtonMail App never fully launches. You'll have to find it in

Expected behavior
The app will launch to the authentication view (fingerprint etc) the same way it does whenever there is a notification banner when the phone is not locked

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