From 6c90be80f1f10e6a7cf05a40aaf8df4dd0c2c926 Mon Sep 17 00:00:00 2001 From: Muhammad-Sharif Moustafa Date: Thu, 13 Jul 2023 14:16:24 -0400 Subject: [PATCH 1/3] Update account-management.md This section was outdated, it said we can't transfer projects between accounts. Instead I wrote up two strategies for transferring projects, changing the email and reaching out to support. --- .../projects/account-management.md" | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git "a/docs_source/\360\237\230\272 Welcome/projects/account-management.md" "b/docs_source/\360\237\230\272 Welcome/projects/account-management.md" index 4b8be0e5..09f52e65 100644 --- "a/docs_source/\360\237\230\272 Welcome/projects/account-management.md" +++ "b/docs_source/\360\237\230\272 Welcome/projects/account-management.md" @@ -14,7 +14,9 @@ You can change your account email and name from your [account settings](https:// ## Transfer account ownership -Projects cannot be transferred between RevenueCat accounts at this time. If you need to switch the owner of an account, please follow the instructions above for changing your account email. +Projects can be transferred between RevenueCat accounts by following one of two processes: +1. If you are transferring all of the projects in your account, it is recommended that you change the email of the account to the new owner's email to give the new owner control over the account. If that's the case, use a new email. Please follow the instructions above for changing your account email. +2. If you want to transfer some but not all projects from your RevenueCat account to another RevenueCat account, [contact RevenueCat Support](https://app.revenuecat.com/settings/support) for assistance. # Billing and plan changes @@ -48,4 +50,4 @@ If needed, you can add additional address information to your invoices by clicki > > To delete your RevenueCat account, you'll first need to delete **all of your [Projects](doc:projects)**. Note that deleting any active Projects will prevent users from accessing their purchases via the RevenueCat SDK but **will not** cancel any of your customer's active subscriptions. > -> Once your projects have been deleted, reach out to RevenueCat Support via the dashboard [Contact Us](https://app.revenuecat.com/settings/support) form in your account settings and request your account to be deleted. \ No newline at end of file +> Once your projects have been deleted, reach out to RevenueCat Support via the dashboard [Contact Us](https://app.revenuecat.com/settings/support) form in your account settings and request your account to be deleted. From 15459073d7807072564b464d165f9a72e349bb4a Mon Sep 17 00:00:00 2001 From: Muhammad-Sharif Moustafa Date: Thu, 13 Jul 2023 14:19:41 -0400 Subject: [PATCH 2/3] Remove new line at the end of the file --- .../\360\237\230\272 Welcome/projects/account-management.md" | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git "a/docs_source/\360\237\230\272 Welcome/projects/account-management.md" "b/docs_source/\360\237\230\272 Welcome/projects/account-management.md" index 09f52e65..8c7c5f6b 100644 --- "a/docs_source/\360\237\230\272 Welcome/projects/account-management.md" +++ "b/docs_source/\360\237\230\272 Welcome/projects/account-management.md" @@ -50,4 +50,4 @@ If needed, you can add additional address information to your invoices by clicki > > To delete your RevenueCat account, you'll first need to delete **all of your [Projects](doc:projects)**. Note that deleting any active Projects will prevent users from accessing their purchases via the RevenueCat SDK but **will not** cancel any of your customer's active subscriptions. > -> Once your projects have been deleted, reach out to RevenueCat Support via the dashboard [Contact Us](https://app.revenuecat.com/settings/support) form in your account settings and request your account to be deleted. +> Once your projects have been deleted, reach out to RevenueCat Support via the dashboard [Contact Us](https://app.revenuecat.com/settings/support) form in your account settings and request your account to be deleted. \ No newline at end of file From 21e8bf27bb448858c771ad71fccb966c3e82a42c Mon Sep 17 00:00:00 2001 From: Muhammad-Sharif Moustafa Date: Tue, 25 Jul 2023 13:45:28 -0400 Subject: [PATCH 3/3] Include caveats about multiple Stripe accounts, Apple Ad Services, and RC plan --- .../\360\237\230\272 Welcome/projects/account-management.md" | 5 ++++- 1 file changed, 4 insertions(+), 1 deletion(-) diff --git "a/docs_source/\360\237\230\272 Welcome/projects/account-management.md" "b/docs_source/\360\237\230\272 Welcome/projects/account-management.md" index 8c7c5f6b..b5e4d48a 100644 --- "a/docs_source/\360\237\230\272 Welcome/projects/account-management.md" +++ "b/docs_source/\360\237\230\272 Welcome/projects/account-management.md" @@ -16,7 +16,10 @@ You can change your account email and name from your [account settings](https:// Projects can be transferred between RevenueCat accounts by following one of two processes: 1. If you are transferring all of the projects in your account, it is recommended that you change the email of the account to the new owner's email to give the new owner control over the account. If that's the case, use a new email. Please follow the instructions above for changing your account email. -2. If you want to transfer some but not all projects from your RevenueCat account to another RevenueCat account, [contact RevenueCat Support](https://app.revenuecat.com/settings/support) for assistance. +2. If you want to transfer some but not all projects from your RevenueCat account to another RevenueCat account, [contact RevenueCat Support](https://app.revenuecat.com/settings/support) for assistance. Please note the following restrictions: + - If your app uses Stripe and the receiving account also has Stripe apps, you need to transfer your Stripe account to them as well. RevenueCat supports only one Stripe account per developer account. + - If your app uses the Apple Ad Services integration, the receiving developer needs to [update the public key](doc:apple-search-ads#advanced) in App Store Connect. + - The receiving developer account must have a RevenueCat plan that has an equal or greater level of service than your account to ensure that all integrations continue working. # Billing and plan changes