diff --git a/app/ui-flextab/client/tabs/userActions.js b/app/ui-flextab/client/tabs/userActions.js
index 070d7ff6ea9f0..cc0bd80ecc3bd 100644
--- a/app/ui-flextab/client/tabs/userActions.js
+++ b/app/ui-flextab/client/tabs/userActions.js
@@ -101,7 +101,7 @@ export const getActions = ({ user, directActions, hideAdminControls }) => {
 			icon: 'message',
 			name: t('Conversation'),
 			action: prevent(getUser, ({ username }) =>
-				Meteor.call('createDirectMessage', username, success((result) => result.rid && FlowRouter.go('direct', { username }, FlowRouter.current().queryParams))),
+				Meteor.call('createDirectMessage', username, success((result) => result.rid && FlowRouter.go('direct', { rid: result.rid }, FlowRouter.current().queryParams))),
 			),
 			condition() {
 				return canDirectMessageTo(this.username, directActions);
diff --git a/app/ui-utils/client/lib/callMethod.js b/app/ui-utils/client/lib/callMethod.js
index 9b5f3e9d5afe5..390c1ea21bc89 100644
--- a/app/ui-utils/client/lib/callMethod.js
+++ b/app/ui-utils/client/lib/callMethod.js
@@ -17,3 +17,12 @@ export const call = (method, ...params) => new Promise((resolve, reject) => {
 		return resolve(result);
 	});
 });
+
+export const callMethod = (method, ...params) => new Promise((resolve, reject) => {
+	Meteor.call(method, ...params, (err, result) => {
+		if (err) {
+			return reject(err);
+		}
+		return resolve(result);
+	});
+});
diff --git a/app/ui-utils/client/lib/openRoom.js b/app/ui-utils/client/lib/openRoom.js
index 60582d8561071..18d644323c83d 100644
--- a/app/ui-utils/client/lib/openRoom.js
+++ b/app/ui-utils/client/lib/openRoom.js
@@ -12,7 +12,7 @@ import { ChatSubscription, Rooms } from '../../../models';
 import { settings } from '../../../settings';
 import { callbacks } from '../../../callbacks';
 import { roomTypes } from '../../../utils';
-import { call } from './callMethod';
+import { call, callMethod } from './callMethod';
 
 import { RoomManager, fireGlobalEvent, RoomHistoryManager } from '..';
 
@@ -60,7 +60,7 @@ export const openRoom = async function(type, name) {
 		}
 
 		try {
-			const room = roomTypes.findRoom(type, name, user) || await call('getRoomByTypeAndName', type, name);
+			const room = roomTypes.findRoom(type, name, user) || await callMethod('getRoomByTypeAndName', type, name);
 
 			if (RoomManager.open(type + name).ready() !== true) {
 				if (settings.get('Accounts_AllowAnonymousRead')) {
@@ -113,10 +113,10 @@ export const openRoom = async function(type, name) {
 			return callbacks.run('enter-room', sub);
 		} catch (error) {
 			c.stop();
-			if (type !== 'd') {
+			if (type === 'd') {
 				const result = await call('createDirectMessage', ...name.split(', ')).then((result) => waitUntilRoomBeInserted(type, result.rid)).catch(() => {});
 				if (result) {
-					return FlowRouter.go('direct', { rid: result.rid }, FlowRouter.current().queryParams);
+					return FlowRouter.go('direct', { rid: result._id }, FlowRouter.current().queryParams);
 				}
 			}
 			Session.set('roomNotFound', { type, name, error });