diff --git a/.changeset/cold-years-beg.md b/.changeset/cold-years-beg.md
new file mode 100644
index 000000000000..4c4cf5c03568
--- /dev/null
+++ b/.changeset/cold-years-beg.md
@@ -0,0 +1,5 @@
+---
+"@rocket.chat/meteor": patch
+---
+
+fix:  getActiveLocalUserCount query always returning 0
diff --git a/apps/meteor/server/models/raw/Users.js b/apps/meteor/server/models/raw/Users.js
index 066fad73fc9d..2e31696eda52 100644
--- a/apps/meteor/server/models/raw/Users.js
+++ b/apps/meteor/server/models/raw/Users.js
@@ -2819,7 +2819,11 @@ export class UsersRaw extends BaseRaw {
 
 	// here
 	getActiveLocalUserCount() {
-		return this.col.countDocuments({ active: true, federated: false, isRemote: false });
+		return Promise.all([
+			this.col.countDocuments({ active: true }),
+			this.col.countDocuments({ federated: true }),
+			this.col.countDocuments({ isRemote: true }),
+		]).then((results) => results.reduce((a, b) => a - b));
 	}
 
 	getActiveLocalGuestCount(idExceptions = []) {