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User Status Undefined #14657

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serviceman opened this issue May 28, 2019 · 2 comments · Fixed by #14763
Closed

User Status Undefined #14657

serviceman opened this issue May 28, 2019 · 2 comments · Fixed by #14763

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@serviceman
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Description:

On the user info panel the user status often comes up as "undefined". I can not tell if it only users that have not been online for a while, or if it only users that have not been online since upgrading to 1.1.0-rc3. I am currently running version 1.1.0 and the problem still seems to persist.

Steps to reproduce:

  1. Login to rocket chat
  2. view user panel of a user that has not been online for a while.
  3. Often user status appears as "undefined".

Expected behavior:

User status to show online, offline, etc.

Actual behavior:

User status shows as Undefined.

Server Setup Information:

Version of Rocket.Chat Server: 1.1.0
Operating System: Centos 7
Deployment Method: manual tar install
Number of Running Instances: 3
DB Replicaset Oplog: yes

Additional context

Relevant logs:

@novacrazy
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Can confirm, shows undefined for users that have not logged in since upgrading.

@serviceman
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I see this also happening on open.rocket.chat as well.

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3 participants