Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Can not install Rocket.Chat #30045

Closed
Karmylr opened this issue Aug 9, 2023 · 2 comments
Closed

Can not install Rocket.Chat #30045

Karmylr opened this issue Aug 9, 2023 · 2 comments

Comments

@Karmylr
Copy link

Karmylr commented Aug 9, 2023

Description:

After I execute the snap install rocketchat-server, I get an error Run install hook of "rocketchat-server" snap if present (run hook "install": [ERROR] Your cpu does not support avx or avx2 instructions, which is required to run mongo 5.x, shipped with the next version of this snap.)

Server Setup Information:

  • Version of Rocket.Chat Server: newest
  • Operating System: Debian 12
  • Deployment Method: snap
  • CPU: Intel Celerun J4125
@Dnouv
Copy link
Member

Dnouv commented Aug 14, 2023

Hey @Karmylr

Thank you for opening the issue. But it seems this (AVX) is actually a requirement set by Mongo -> docker-library/mongo#485

The error message you are seeing indicates that your CPU, an Intel Celeron J4125, does not support the AVX or AVX2 instruction sets. These instruction sets are required to run MongoDB 5.x, which is included in the snap version of Rocket.Chat you are trying to install via snap.

According to the Intel® Product Specifications, the Intel Celeron J4125 processor does not support AVX or AVX2 instruction sets. This means that you will not be able to run MongoDB 5.x on this processor and, therefore, cannot install Rocket.Chat via snap on your current system.

You may consider using a different deployment method (and using Mongo 4.x - Rocket.Chat supports Mongo 4.4) or upgrading your hardware to a CPU that supports the AVX or AVX2 instruction sets.

I will close this issue, please feel free to open, it in case you need any further assistance.


Some useful links:

  1. Rocket.Chat Supported Mongo Versions
  2. Deploy Rocket.Chat

Thank you!

@Dnouv Dnouv closed this as completed Aug 14, 2023
@CrossScarDev
Copy link

this would mean that this repo is no longer relevant as this error happens on raspberry pi's: RocketChat/Rocket.Chat.RaspberryPi

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

3 participants