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'Drag to upload file' overlay gets stuck and makes channel unusable #3160

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nmummau opened this issue May 6, 2016 · 7 comments · Fixed by #4248
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'Drag to upload file' overlay gets stuck and makes channel unusable #3160

nmummau opened this issue May 6, 2016 · 7 comments · Fixed by #4248
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@nmummau
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nmummau commented May 6, 2016

Your Rocket.Chat version: 1.3.1
Chrome: 50.0.2661.94 m
Windows 7 Professional

Often times while I'm reading something that somebody wrote, I will use my cursor to highlight what they are saying. I can get pretty "clicky" when doing this. If you click on a highlighted segment of words and then click and drag, you will get the 'Drag to upload file' overlay. Often times (like 10 times throughout the day) this overlay gets stuck and disables the current channel/direct message I'm currently in. It requires shutting down the app and restarting the app.

This has happened to me in both Chrome and the native Rocket.Chat application. I'm mainly using the app though so that's where it happens most to me.

image

@engelgabriel engelgabriel added this to the 0.30.0 milestone May 6, 2016
@engelgabriel engelgabriel modified the milestones: 0.30.0, 0.31.0, 0.32.0 May 12, 2016
@nmummau
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nmummau commented May 18, 2016

What's the status of this bug?

@AJ-Acevedo
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I've been unable to reproduce this on demo.rocket.chat today.

demo.rocket.chat version: 0.31.0
Chrome Version: 50.0.2661.102 (64-bit)
Mac OS X version: 10.9.5

@engelgabriel engelgabriel modified the milestones: 0.32.0, 0.33.0 Jun 2, 2016
@engelgabriel engelgabriel modified the milestones: 0.33.0, 0.35.0 Jun 14, 2016
@klatys
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klatys commented Jul 7, 2016

My users have been reporting same issue but on Windows electron client - not only channel gets stuck but basically whole application and they have to restart it...
We're using GridFS and as suggested in #2907 I suppose that might be cause of a problem. I'll try to switch storage type and let you know if that fixes it.

@engelgabriel engelgabriel modified the milestones: 0.35.0, 0.36.0 Jul 13, 2016
@engelgabriel
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This seems to be fixed now, can you please confirm?

@engelgabriel
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@MartinSchoeler please check if this is still a problem?

@nmummau
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nmummau commented Sep 8, 2016

Happened again to me today.
20160908-144621-inbox - nmummau clarkinc biz - microsoft outlook

@marceloschmidt marceloschmidt reopened this Sep 8, 2016
@marceloschmidt
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This happens in both windows and linux, but not on a Mac.

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6 participants