Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

[KPI] Resolution times #478

Open
SMEWebify opened this issue Jul 17, 2024 · 0 comments
Open

[KPI] Resolution times #478

SMEWebify opened this issue Jul 17, 2024 · 0 comments
Labels
User Story Need or expectation expressed by a user

Comments

@SMEWebify
Copy link
Owner

Resolution times = It is calculated by dividing the sum of all times spent (days or hours) by the number of resolved cases
@SMEWebify SMEWebify added the User Story Need or expectation expressed by a user label Jul 17, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
User Story Need or expectation expressed by a user
Projects
WEM
Status: No status
Milestone
No milestone
Development

No branches or pull requests
1 participant
@SMEWebify