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We have a user who does not seem to be able to download SEB. He wonders if this is because of the M1 chip, as the usermanual only specifies Intel.
Extra information:
The user uses an iMac 24-inch A2438 from 2021 with an M1-chip and macOS Sonoma 14.4.1
Whenever he tries to open the .dmg file he gets the following error:
(translated from dutch)
The disk image couldn't be opened: activation of components failed
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Hello,
We have a user who does not seem to be able to download SEB. He wonders if this is because of the M1 chip, as the usermanual only specifies Intel.
Extra information:
![SEB-download-error](https://private-user-images.githubusercontent.com/163861406/335966369-0d0cba59-d9b5-4665-b5d5-465dd31b58c8.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MjU4NDA4NDQsIm5iZiI6MTcyNTg0MDU0NCwicGF0aCI6Ii8xNjM4NjE0MDYvMzM1OTY2MzY5LTBkMGNiYTU5LWQ5YjUtNDY2NS1iNWQ1LTQ2NWRkMzFiNThjOC5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjQwOTA5JTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI0MDkwOVQwMDA5MDRaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT1jN2I1M2I2Mzk2NTljMzExMjBlYzE5NDlkM2ZkOTlmMGVjMTg4OGZiNDRhYTc3NzNiMWQxOWJhOGRjOTIzNDQ0JlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCZhY3Rvcl9pZD0wJmtleV9pZD0wJnJlcG9faWQ9MCJ9._BB9pQ-7uuBpkdGc3BNJ6ZxzHg773ZBYdhbyqGlhDQ0)
The user uses an iMac 24-inch A2438 from 2021 with an M1-chip and macOS Sonoma 14.4.1
Whenever he tries to open the .dmg file he gets the following error:
(translated from dutch)
The disk image couldn't be opened: activation of components failed
Thank you very much for your help.
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