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Seb won't open. #479

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LucasNiesen opened this issue Oct 4, 2022 · 24 comments
Closed

Seb won't open. #479

LucasNiesen opened this issue Oct 4, 2022 · 24 comments
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@LucasNiesen
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LucasNiesen commented Oct 4, 2022

When i open seb i get this error.
image

I is works on a other machine.

Version Information

  • OS: Windows 10 21H1
  • SEB-Version SEB_3.4.0.480

These are the log's.
2022-09-15_11h46m46s_Client.log
2022-09-15_11h46m46s_Runtime.log
2022-09-15_11h46m46s_Service.log

@dbuechel
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dbuechel commented Oct 5, 2022

There appears to be an issue with the inter-process communication mechanism of SEB's application components on your system:

2022-09-15 11:48:34.646 [01] - INFO: Initializing runtime connection...
2022-09-15 11:48:34.652 [01] - DEBUG: [RuntimeProxy] Trying to connect to endpoint 'net.pipe://localhost/safeexambrowser/runtime/58dcb510-5985-4b23-a391-d2484395101c' with authentication token 'e59722e4-9ef9-4366-a65f-85103e0870d4'...
2022-09-15 11:48:34.699 [01] - DEBUG: [RuntimeProxy] Communication channel is opening...
2022-09-15 11:48:34.785 [01] - WARNING: [RuntimeProxy] Communication channel has faulted!
2022-09-15 11:48:34.832 [01] - WARNING: [RuntimeProxy] Endpoint 'net.pipe://localhost/safeexambrowser/runtime/58dcb510-5985-4b23-a391-d2484395101c' could not be found!
2022-09-15 11:48:34.832 [01] - ERROR: Failed to connect to the runtime. Aborting startup...

This most likely is an issue on your particular system, e.g. caused by (over) restrictive settings or an anti-virus software or alike. Try to make sure that named pipe communication as well as WPF (Windows Presentation Foundation) works correctly on your system.

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

im getting the same problem can you please check this out

@LucasNiesen
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im getting the same problem can you please check this out

Can you send the log files?

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

@LucasNiesen
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2024-09-08_21h51m32s_Runtime.log 2024-09-08_21h51m32s_Client.log

can you try to run it as admin and check if you anti virus is blocking it.

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

ok ill check

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

thank you for helping i ran as administrator and it worked

@LucasNiesen
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thank you for helping i ran as administrator and it worked

same way to fix it as at my problem. The only thing i can find is that seb cannot create a 'Communication channel' on some machines without admin. Can you type in the search bar UAC and take a screenshot of it. Also can you try to fuly disable your antivirus because it should work without admin.

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

Screenshot 2024-09-08 221109

@LucasNiesen
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Screenshot 2024-09-08 221109

open that

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

it says choose when to be notified when changes happen to your computer

@LucasNiesen
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it says choose when to be notified when changes happen to your computer

take a screenshot of it

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

Screenshot 2024-09-08 221616

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

oh also its saying i did not configure seb

@LucasNiesen
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LucasNiesen commented Sep 8, 2024

oh also its saying i did not configure seb

That is fine. When you click on a button in your browser to open seb than it wil load a config for one time.
When you want to use it local you need to create a config file.
You can only check if your antivirus is blocking it. What do you use as anitvirus?

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

I have no antivirus just windows security

@LucasNiesen
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I have no antivirus just windows security

Than check if it is allowed through windows defender.

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

and aslo i open exam on my exam website it is not working

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

how to check

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

im sorry im eating up your time

@Tinoyyus
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Tinoyyus commented Sep 8, 2024

I saw the protection history of windows defender and i cant find seb

@LucasNiesen
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I saw the protection history of windows defender and i cant find seb

then you can only start seb using admin.

@Tinoyyus
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Tinoyyus commented Sep 9, 2024

I cant configure seb

@Tinoyyus
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Tinoyyus commented Sep 9, 2024

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