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Cant get API Key #1268

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Otorongodigital opened this issue Jul 5, 2024 · 1 comment
Closed

Cant get API Key #1268

Otorongodigital opened this issue Jul 5, 2024 · 1 comment
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@Otorongodigital
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System Info

Signing up https://www.pandabi.ai/auth/sign-up renders no confirmation email...

🐛 Describe the bug

That is all.

@dosubot dosubot bot added the bug Something isn't working label Jul 5, 2024
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dosubot bot commented Jul 5, 2024

Hello @Otorongodigital! I'm here to help you with any bugs, questions, or contributions you have for the repository. Let's work together to resolve any issues you're facing.

The issue you're experiencing with not receiving a confirmation email after signing up could be related to several factors. Here are some steps to help diagnose and potentially resolve the issue:

  1. Check Configuration: Ensure that the email service configuration is correctly set up in the server/core/config.py file. The relevant environment variables are EMAIL and PASSWORD [1].

  2. Logging and Error Handling: Review the logs to see if there are any error messages related to the email sending process. The logging mechanism in the pandas-ai codebase uses a custom Logger class, and logs can be found in the pandasai.log file if save_logs is enabled [2][3][4].

  3. Dependencies and Configurations: Verify that all necessary dependencies and configurations for the email service are correctly set up. This includes ensuring that any required SMTP server or email service provider settings are properly configured.

  4. Manual Trigger: Currently, there is no information available on manually triggering the confirmation email through the codebase or admin interface [2].

If these steps do not resolve the issue, further investigation into the codebase or reaching out to the maintainers for more specific guidance may be necessary.

To continue talking to Dosu, mention @dosu.

@dosubot dosubot bot added the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Oct 4, 2024
@dosubot dosubot bot closed this as not planned Won't fix, can't repro, duplicate, stale Oct 11, 2024
@dosubot dosubot bot removed the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Oct 11, 2024
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