[Bug]: /api/v1/convert/pdf/word java.io.IOException: Process timeout exceeded

[vanche1212]

Installation Method

Docker

The Problem

Process timeout exceeded

Version of Stirling-PDF

0.36.5

Last Working Version of Stirling-PDF

No response

Page Where the Problem Occurred

http://10.27.24.136:5003/pdf-to-word

Docker Configuration

docker run -d \
  --name stirling-pdf \
  -p 5003:8080 \
  -v "/app/StirlingPDF/trainingData:/usr/share/tessdata" \
  -v "/app/StirlingPDF/extraConfigs:/configs" \
  -v "/app/StirlingPDF/customFiles:/customFiles/" \
  -v "/app/StirlingPDF/logs:/logs/" \
  -v "/app/StirlingPDF/pipeline:/pipeline/" \
  -e DOCKER_ENABLE_SECURITY=false \
  -e INSTALL_BOOK_AND_ADVANCED_HTML_OPS=false \
  -e LANGS=en_GB \
  stirlingtools/stirling-pdf:latest

Relevant Log Output

05:23:26.316 [qtp311765759-141] INFO  s.s.SPDF.utils.ProcessExecutor - Running command: soffice --headless --nologo --infilter=writer_pdf_import --convert-to docx --outdir /tmp/output_13112729105463121359 /tmp/input_5109299371218741226.pdf
05:23:26.320 [qtp311765759-161] WARN  o.e.j.ee10.servlet.ServletChannel - handleException /api/v1/convert/pdf/word java.io.IOException: Process timeout exceeded.

Additional Information

No response

Browsers Affected

No response

No Duplicate of the Issue

• I have verified that there are no existing issues raised related to my problem.

[vanche1212]

Does this problem have anything to do with the Chinese Internet? Do you need to call Google's services?

[Frooodle]

If you check settings yml at the bottom we have set timeout times for each operation type that might need it