[Bug] Custom date format is not applied after browser restart

[atomicsp]

Request Type

Bug

Work Environment

Question	Answer
OS version (server)	CentOS
OS version (client)	Windows 10
Virtualized Env.	True
Dedicated RAM	N/A
vCPU	N/A
TheHive version / git hash	4.1.4-1
Package Type	From source
Database	Cassandra
Index type	N/A
Attachments storage	Local
Browser type & version	Firefox and Chrome

Problem Description

The custom date made possible in 1583 is not applied until you click "organization" in the upper right corner.

Steps to Reproduce

1. Define a custom date format under organization, click save
2. Restart browser
3. Log in to Thehive
4. Look at the date format in e.g. case list, this is the default format, and not the one defined in step 1.
5. Click "organization"
6. Go back to case list, the format has changed.

[nadouani]

Hello @atomicsp, I wasn't able to reproduce this behavior. Can you please provide a screencast showing the issue?

How do you restart the browser? just closing and reopening a new window?

[atomicsp]

You need to restart the browser (or just try the bug while using incognito/private browsing) to make sure you do not have data stored locally.
New windows or tabs will not reproduce it.

I have attached screen shots of:

1. right after login
2. Looking at the settings under organization (I do not click anything here)
3. Looking at the case list.

As you can see, the date magically changes to the correct format in step 3.

[nadouani]

This looks like a browser cache issue. Let me try with a browser where the cache is not disabled. Thanks for the details

[nadouani]

Again, I'm unable to reproduce it unfortunately

date-format.mp4

[nadouani]

When updating the data format from the UI, you should see the following API calls:

The first one sets the format, the second one refreshes the configuration by getting the new values.
Can you share the result of these two API calls?

[atomicsp]

The steps you show work on my system as well.
But after you set the format as shown in your video, restart your browser and take a look at the case list format.
I'll try to provide more details and video next week if this doesn't reproduce it.

[mphbig]

Hello,

Same issue on 4.1.5, asking my colleagues to open https://hive.com/api/config/organisation?path=ui in a new tab allowed them to get the right date format on TheHive. Even a CTRL+F5 didn't solve the issue. My colleagues use Chrome and Firefox.

[androssfox]

Having a very similar issue, also in 4.1.5, using Firefox and Chrome.

It seems that /organisation?path=ui is not being called consistently on login or organisation change, causing the custom format and tag colours to fail:

• On login page, it gets requested but returns a 401 (as you are not logged in yet). After entering credentials it is not requested again, so the the custom date format and tag colours are not loaded/working.

• On changing organisations, the request is also not made, so the custom date format and tag colours remain from the previous organisation, not loading the new organisations' custom date / tag colours.

Both situations are fixed by pressing F5 or opening a new tab, as the request /organisation?path=ui gets called again.

This also causes issues with other organisation configuration parameters, such as "Hide Empty Cases Button", which is not enforced until F5 is pressed or new tab is opened, allowing users to create cases even if it is checked.