Error azure tts

[TechleadFabricandosuaideia]

I'm using the script, all credentials are correct, using the free Azure plan, I've already disabled batch processing
Below I describe my batch.ini and the error I am receiving in the console

`[SETTINGS]

enabled_languages = 0

original_video_file_path = video.mp4
srt_file_path = video.srt

[LANGUAGE-0]

translation_target_language = en

synth_language_code = en-US

synth_voice_name = en-US-JasonNeural

synth_voice_gender = MALE`

ERROR

`------- 'Auto Synced Translated Dubs' script by ThioJoe - Release version 0.20.0 -------

----- Beginning Processing of Languages -----

----- Beginning Processing of Language (1/1): en-US -----
[Google] Translating text group 1 of 6
[Google] Translating text group 2 of 6
[Google] Translating text group 3 of 6
[Google] Translating text group 4 of 6
[Google] Translating text group 5 of 6
[Google] Translating text group 6 of 6

Traceback (most recent call last):
File "/home/cristhian/Dubs-traduzidos-e-sincronizados-automaticamente/main.py", line 325, in
process_language(langData, processedCount, totalLanguages)
File "/home/cristhian/Dubs-traduzidos-e-sincronizados-automaticamente/main.py", line 304, in process_language
individualLanguageSubsDict = TTS.synthesize_dictionary(individualLanguageSubsDict, langDict, skipSynthesize=config['skip_synthesize'])
File "/home/cristhian/Dubs-traduzidos-e-sincronizados-automaticamente/Scripts/TTS.py", line 576, in synthesize_dictionary
audio = synthesize_text_azure(value['translated_text'], duration, langDict['voiceName'], langDict['languageCode'])
File "/home/cristhian/Dubs-traduzidos-e-sincronizados-automaticamente/Scripts/TTS.py", line 273, in synthesize_text_azure
synthesizer = speechsdk.SpeechSynthesizer(speech_config=speech_config, audio_config=None)
File "/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/speech.py", line 2149, in init
_call_hr_fn(fn=_sdk_lib.synthesizer_create_speech_synthesizer_from_config, *[
File "/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/interop.py", line 62, in _call_hr_fn
_raise_if_failed(hr)
File "/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/interop.py", line 55, in _raise_if_failed
__try_get_error(_spx_handle(hr))
File "/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/interop.py", line 50, in __try_get_error
raise RuntimeError(message)
RuntimeError: Exception with error code:
[CALL STACK BEGIN]

/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1ded31) [0x7f28e97ded31]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x207b73) [0x7f28e9807b73]
/lib/x86_64-linux-gnu/libc.so.6(+0x99ee8) [0x7f28ea68eee8]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x208ca4) [0x7f28e9808ca4]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1b9cf1) [0x7f28e97b9cf1]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1b95a7) [0x7f28e97b95a7]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1e5cd3) [0x7f28e97e5cd3]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1cac6c) [0x7f28e97cac6c]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1dba84) [0x7f28e97dba84]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0xf28a5) [0x7f28e96f28a5]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1e5cd3) [0x7f28e97e5cd3]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1d2a95) [0x7f28e97d2a95]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x216210) [0x7f28e9816210]
/home/cristhian/.local/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(synthesizer_create_speech_synthesizer_from_config+0xf3) [0x7f28e96bd331]
/lib/x86_64-linux-gnu/libffi.so.8(+0x7e2e) [0x7f28ea31fe2e]
/lib/x86_64-linux-gnu/libffi.so.8(+0x4493) [0x7f28ea31c493]
/usr/lib/python3.10/lib-dynload/_ctypes.cpython-310-x86_64-linux-gnu.so(+0xa3e9) [0x7f28e9fe13e9]
[CALL STACK END]

Runtime error: Failed to initialize platform (azure-c-shared). Error: 2176`

[projetosfsi]

I have the same problem

[ThioJoe]

Hm perhaps try making sure you have the latest azure speech package by running:
pip install --upgrade azure-cognitiveservices-speech

[TechleadFabricandosuaideia]

@ThioJoe Thank you my friend for your answer and your attention,
I have already run the command in the project terminal and I have the latest version, but the problem persists, what else could I do to try to solve the error?
OBS: I am using windows 10 with WLS Ubuntu 22

[ThioJoe]

I've done some searching and apparently it's linux/Ubuntu related: https://stackoverflow.com/questions/72751026/how-to-fix-microsoft-cognitive-speech-error-failed-to-initialize-platform-azur

Someone on stack overflow linked to this page saying they solved it by following the steps on there.

I think this is the key to the issue from that page:

The Speech SDK does not yet support OpenSSL 3.0, which is the default in Ubuntu 22.04 and Debian 12.

So I guess try making sure you first have all the necessary libraries installed where it says

The Speech SDK depends on the following Linux system libraries:

Then follow the commands under where it says

To install OpenSSL 1.x from sources on Debian/Ubuntu based systems that don't have it, run the following commands: