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"Session Timeout in Seconds" is set to 14400. The actual timeout is <5 minutes before we must log in again. #9063

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walt93 opened this issue May 18, 2024 · 5 comments
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@walt93
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walt93 commented May 18, 2024

Describe the bug
The site logs you out after a very short period of time.

To Reproduce
Steps to reproduce the behavior:

  1. Log in
  2. Do something
  3. Do something else
  4. Observe that you have to log in again

Expected behavior
The system to honor the "Session Timeout in seconds" value. This has been happening for ≈2-3 months.

@walt93 walt93 added the bug label May 18, 2024
@walt93 walt93 changed the title "Session Timeout in Seconds" is set to 14400. Yet we are logged out every <5 minutes I have to log in. "Session Timeout in Seconds" is set to 14400. The actual timeout is <5 minutes before we must log in again. May 18, 2024
@DanielnetoDotCom
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is it on the streamer?

are you using https?

did you check "remember me" when you log in?

@walt93
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walt93 commented May 20, 2024

Doesn't seem to matter if I do or don't click "Remember me" Daniel.

I log in.

I do anything.

I'm asked to log in again.

[REPEAT]

@DanielnetoDotCom
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is it on the streamer?

are you using https?

check your logs when you login

@walt93
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walt93 commented May 21, 2024

It's on the streamer, and via using https. I'll try to catch a log sometime. It happens literally every time and has been happening for ≈3 months. Time is a very limited resource these days…

@para2022
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para2022 commented Jun 8, 2024

It's on the streamer, and via using https. I'll try to catch a log sometime. It happens literally every time and has been happening for ≈3 months. Time is a very limited resource these days…

Ive had this problem for many many months and still not fixed. I go to other avideo sites and signup and have the same issue there also. So i know its not my site. Ive had many emails from users and unable to resolve it no matter what i do.

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